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Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology, crm & customer care, marketing research, sales
    
LogMeIn
Published By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
Corporate managers responsible for multiple fuel tank locations need remote technology applications to maximize their information use and increase the reach of their resources. Success when planning new remote technology projects can be measured in terms of increased profitability or ROI if the planners adequately address the build vs. buy decisions required when choosing the necessary hardware, software, deployment and integration strategy.
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fuel, gas, roi, return on investment, infrastructure, cost control, business intelligence, cost efficency
    
WorldTelemetry, Inc.
Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals
    
Ciena
Published By: Ciena     Published Date: Jun 12, 2017
In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow.
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sdn, nfv, packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud
    
Ciena
Published By: Cognizant     Published Date: Sep 21, 2017
Additional insight on Forbes Research that ends with four “How To Get Started” steps.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Carbonite     Published Date: Apr 09, 2018
The core technology behind Disaster Recovery as a Service (DRaaS) has evolved for decades. More recently, DRaaS has linked to the cloud, and finally hit its stride. Today it can provide unprecedented availability options to companies who don’t have secondary data centers dedicated to business continuity. Before now, only IT teams with additional IT budget, staff and geographic locations could effectively hedge against downtime, and disasters. But today’s DRaaS means that businesses of all sizes have the peace of mind that comes with knowing a replica of their data and systems is hosted at a remote site that they can fail over to—without bearing any of the infrastructure costs or maintenance responsibilities. All infrastructure and maintenance is the responsibility of the DRaaS provider. And the technology ensures that a replica is not only available, but always current and immediately available. This attractive value proposition led Gartner to predict that global DRaaS revenue will rea
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Carbonite
Published By: Comcast Business     Published Date: Mar 24, 2015
The digitization of data has empowered both healthcare providers and patients to improve how, when and where healthcare is administered, giving patients greater control over their personal health and well-being. The key to success lies in the ability to get the right information to the right people at the right time. And a crucial enabler of improved communications is the ability to transfer data across like and disparate systems through mobile technology. This was the topic at a recent focus group Comcast Business held at HIMSS14 that included healthcare IT professionals from six leading healthcare providers. The participants shared the following insights on how advancements in data mobility can engage the entire healthcare ecosystem and help improve patient outcomes. Download this white paper to learn more.
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healthcare, patient care, communication, electronic health records, remote diagnostics, mobile technology
    
Comcast Business
Published By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® 7 offers full-featured support for hosted applications and shared desktop sessions, expanding the capabilities of the leading virtual desktop infrastructure (VDI) platform. Tightly integrated with Microsoft Remote Desktop Services (RDS), Horizon can deliver hosted applications and desktop sessions, virtual desktops, and VMware ThinApp® virtualized applications, all supported on the devices end users want to use. This white paper provides guidance for adding support for hosted applications and desktop sessions to your VMware Horizon infrastructure. Whether the goal is to integrate an existing RDS environment for combined management with VMware Horizon virtual desktops or deploy hosted applications and desktop sessions for the first time, VMware Horizon provides the technology required and a simple path forward.
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hosted, applications, horizon 7, virtual desktop, infrastructure, microsoft, remote, services
    
VMware Citrix
Published By: Toshiba     Published Date: Oct 01, 2013
Workers still see value in laptops for running most critical apps, IDC survey says. Click here to find out why.
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toshiba, laptop, mac, computers, mobile workers, remote workers, international workers, printers
    
Toshiba
Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
"The way we work has changed. More users are working remotely, satellite offices are connecting directly to the internet, and SaaS app usage is on the rise. How can your security technology keep up with all of these changes? A new category of products is emerging - the secure internet gateway. Built to solve the security challenges of today's mobile, cloud-enabled enterprise, the secure internet gateway is a critical component to securing today’s workforce. View the infographic to understand the five primary reasons for the rise of this category. "
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Cisco Umbrella EMEA
Published By: HP and Intel ®     Published Date: May 06, 2013
The workplace is changing rapidly to accommodate mobile and flexible work styles, as employees expect the same computing experience when working remotely as they get in the office. And those expectations are rising rapidly among all employees — not just in the executive hallways or engineering labs. To discover more about mobile work styles and client virtualization trends in today’s enterprises, Citrix Systems and HP commissioned Forrester Consulting to survey IT decision-makers in North America, Europe, and Asia for this Technology Adoption Profile (TAP). Coupled with Forrester’s existing Forrsights data, we found that IT is turning to client virtualization to manage the growing complexity that BYOD programs and mobility initiatives have created and is embracing end-to-end solutions to overcome the toughest client virtualization challenges concerning cost, performance, scalability, and security.
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mobile, virtualization, mobile workforce, remote employees
    
HP and Intel ®
Published By: Avaya     Published Date: Jan 23, 2015
This paper explores the comprehensive collaboration solution for midsize companies as provided by Avaya.
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collaboration for midsize companies, collaboration solutions, remote working, avaya, enagaging your workforce, improving the customer experience, collaboration technology, virtual landscape
    
Avaya
Published By: Avaya     Published Date: Feb 06, 2015
This paper explores the comprehensive collaboration solution for midsize companies as provided by Avaya.
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collaboration for midsize companies, collaboration solutions, remote working, avaya, enagaging your workforce, improving the customer experience, collaboration technology, virtual landscape
    
Avaya
Published By: Aventail     Published Date: Aug 21, 2009
Are you evaluating remote access solutions? Look at vendors with mature technology, a vision for the future of remote access, and a proven track record. Hear what Gartner, considered the leading analyst firm covering the SSL VPN industry, has to say about it.
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ssl, vpn, analyst report, gartner group, gartner, virtual private network, remote access, ssl vpn
    
Aventail
Published By: Ciena     Published Date: Nov 15, 2016
Healthcare providers use Packet-Optical Networks to meet performance and bandwidth demands. Learn the advantages of Packet-Optical Networks.
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals
    
Ciena
Published By: Cognizant     Published Date: Oct 03, 2017
Impact that situation awareness can have on extended supply chain operations w/focus on logistics companies
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® support for published applications provides exciting new opportunities for customers running Citrix XenApp. Tightly integrated with Microsoft Remote Desktop Services (RDS), VMware Horizon is a new option for delivering not just published applications and shared desktops, but also virtual desktops, software as a service (SaaS), and virtualized applications to the devices your end users want to use. This white paper provides guidance for planning and undertaking a migration from Citrix XenApp to VMware Horizon. Four approaches to XenApp migration are detailed, including the major steps required for their implementation. Whether the goal is to migrate an existing XenApp infrastructure to Horizon, replace it with a new system, or simply integrate legacy Citrix infrastructure with your Horizon virtual desktop deployment, VMware has the innovative products and technology you need.
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citrix, xenapp, vmware, horizon, applications, customers, integration, software
    
VMware Citrix
Published By: Sage     Published Date: Oct 29, 2014
If you have recently been to a seminar, attended a conference or webcast, or read a white paper or blog, you have most likely heard about cloud technology as it relates to the accounting profession. Cloud technology is an enabler that allows a business to shift computing power from local networks and desktop environments to a remote off-premises computing environment. Ef?ciency of operations is enhanced by removing the burden of managing networks, upgrades, and information technology operational issues.
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cloud technology, service offerings, efficiency, managing networks, operational issues
    
Sage
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