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Published By: LogMeIn     Published Date: Mar 19, 2015
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount. However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations. Are the needs of the support team different from what customers want and expect? Recent research by HDI delves into the two groups’ expectations and priorities— according to support professionals—and explores how closely they're aligned. Download this white paper to learn more.
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customer support, customer expectations, support technology, technical support, crm & customer care, marketing research, sales
    
LogMeIn
Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
Voke conducted a survey of 505 participants from technology and non-technology companies to explore their use of service virtualization and its results. Organizations using service virtualization experienced fewer defects, reduced software cycles, and increased customer satisfaction. The 2015 Service Virtualization Market Snapshot™ REPORT by Voke Research provides real-world data to help you justify the investment in service virtualization.
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service virtualization, data, market snapshot, voke research, software development, knowledge management
    
HPE Service Virtualization
Published By: Dell EMC     Published Date: May 21, 2018
Office technology continues to become ever more powerful, versatile, and efficient, including display technology, which has made incredible strides in performance, functionality, agility, precision, and color. Dell is at the forefront of this rapid evolution of high-performance displays with innovative, award-winning monitors with a wide range of sizes, features, and price points.
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Dell EMC
Published By: SAP     Published Date: May 03, 2016
In less than a decade, the cloud has gone from a distant vision to the mainstream of business technology.
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sap, cloud, oxford economics, business tech
    
SAP
Published By: SAP     Published Date: May 03, 2016
Organizations are challenged to keep up with the pace of development and innovation required for businesses to earn money and be successful. 
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sap, cloud, cloud-centric, business benefits, technology
    
SAP
Published By: SAP     Published Date: May 03, 2016
To support IT-enabled business processes, line-of-business (LOB) and IT executives are teaming to assess applications and IT workloads and shifting the right workloads to more agile cloud-enabled platforms.
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sap, agile, business technology, business processes, platforms, integrated
    
SAP
Published By: SAP     Published Date: May 03, 2016
Read this white paper to explore five technology trends impacting the digital world, and find out how your organization can reimagine business models to maintain a competitive edge.
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sap, digital, digital defense, competitive edge, defense industry
    
SAP
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
“The biggest problem with big data is using it.” Accessing, analyzing, and actioning with big data are among the key challenges facing every enterprise. In this detailed report from Forrester, you’ll see key drivers and challenges with Big Data, and some clear recommendations on how to proceed. Get the white paper to see Forrester's key findings.
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lenovo, lenovo sap, data potential, using data, big data challenges, forrester, forrester paper, analyzing big data, data recommendations, lenovo technology
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Extreme productivity with X1 mobility: executing your mobile strategy has never been easier! With ThinkPad X1 mobile devices, employees get the freedom to work anywhere with uncompromising performance. And, IT can ensure the devices are extremely secure, easy to maintain, and built to last. Get more details on the Lenovo X1 in this guide!
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lenovo, mobile technology, thinkpad x1, thinkpad x1 mobile, extreme productivity, mobile strategy, secure it, x1 mobility, lenovo x1
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Involved, informed patients are better able to manage their own care. Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes. Here are 10 tips from Lenovo Health for putting technology to work to reach your patient engagement goals: • Mobile devices, tablets, and interactive technology improve the patient experience • Healthcare facilities can remotely monitor patient progress and health post-discharge • Providers can leverage patient portals and other tools to promote population health • Ensuring patient engagement success requires effective measurement • And more... Lenovo Health provides the solutions and expertise to help healthcare organizations engage patients and achieve the vision of customized care anywhere, from hospital to home. Are you meeting your patient engagement goals? Download this checklist now.
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lenovo, lenovo health, healthcare, healthcare technology, improving patient experience, remote monitoring, lenovo health solutions, customized care, hospital to home, digital healthcare, power patient engagement
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
ThinkCentre Tiny: Robust, flexible computing, where and when it matters for Higher Education We all love laptops, tablets, and mobile devices; but, sometimes Higher Education needs a powerful desktop that fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
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lenovo, higher education, thinkcentre, digital classroom, classroom technology, flexible computing
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Be ready for digital learning today, and tomorrow. Building efficient, impactful, future-ready districts takes planning. Our checklist, Digital District Leadership in Five Steps, helps you get started by asking the questions needed to identify new learning opportunities supported by technology. • How can new content engage students? • How robust is your network? • Do you have the right technology resources across classrooms? Let’s get started now. Download this checklist.
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lenovo, digital district, digital learning, classroom technology, digital classroom, learning opportunities, digital district leadership, student engagement, classroom resources
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Better technology drives more engaged learning. Getting students engaged in the classroom is always challenging. Keeping them engaged is often the more difficult battle! Windows 10 Pro paired with innovative Lenovo tablet, laptop, and desktop computers provides the perfect user experience-driven solution — where technology is never a constraint to innovation or engagement. Learn more, get this eBook.
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lenovo, classroom technology, education, windows 10 pro, classroom engagement, digital classroom
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Teachers face ever-increasing pressure over the integration of technology into both daily classroom management and long-term instructional strategies. Add to these demands the increasing complexity of digital learning environments. Luckily, the right technology can go a long way toward the goal of meeting diverse needs with simplicity, helping empower teachers. Download this guide to learn more.
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lenovo, digital classroom, classroom technology, diverse needs, classroom management, education
    
Lenovo and Intel®
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Students, faculty, and staff are all on the go. In today’s mobile world it only makes sense that teaching and learning are no longer confined to the campus anymore. But to maximize the benefits of a mobile, connected campus, you need a solid plan and infrastructure.
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lenovo, user, business technology
    
Lenovo and Intel
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Flash floods, tornadoes, users: The essential survival guide. Of all the natural disasters known to man, users are the most difficult to predict. Find yourself in awe at the destructive potential of the weather and the users who choose to ignore it. Download this guide and read more!
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lenovo, user, business technology
    
Lenovo and Intel
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes.
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lenovo, patient engagement, healthcare technology, patient progress
    
Lenovo and Intel
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Nowhere is technology more important than in healthcare, where the integrity of devices, systems, and infrastructure ultimately impacts patient lives. When evaluating existing technologies or considering investment in new solutions, there are a number of key factors healthcare entities must take into account. With this checklist, we’ll help you: ? Identify common demands ? Get an easy-to-use technology evaluation checklist ? See an example of how to apply new technology solutions
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lenovo, healthcare, infrastructure
    
Lenovo and Intel
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
It’s no secret that video is the new paradigm in law enforcement; but, with video comes the need to log, manage, store, and secure thousands of hours of content—and that makes huge demands on your data center infrastructure. In this white paper, we detail infrastructure challenges faced by state and local agencies and how they are overcoming them with powerful infrastructure solutions. Download the white paper and read more.
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Lenovo and Intel
Published By: DocuSign     Published Date: Mar 23, 2016
This Guide is a foundation for sales transformation based on twenty years of benchmarking best-in-class firms along with concrete examples. Staffing, management, and technology approaches are explored; giving actionable steps to vastly improve your sales organizatio's performance.
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docusign, client satisfaction, technology, sales, digital transaction management, staffing
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Brian Frank, the Head of Global Operations at LinkedIn, discusses the benefits of the speed and visibility of DocuSign for their sales representatives. Frank says, “If we took it away, they would scream."
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docusign, client satisfaction, technology, sales, digital transaction management
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Greg Baran, Director of Enterprise Applications at Vocus, speaks about DocuSign's seamless integration with Salesforce allowed them to focus on their business process rather than the technology. Vocus is always searching for new ways to DocuSign! Find out about DocuSign for Salesforce:
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DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
Customer Relationship Management (CRM) platforms have been around for more than a decade, but they are no longer just for big enterprises selling expensive technology. Now companies of all sizes and industries are enjoying the power of CRM systems to improve sales effectiveness and customer loyalty. The key to this new wave of adoption are the many valuable add-ons and integrations, like DocuSign, that can greatly augment the user experience. This ebook explores ways to improve your CRM productivity and usability.
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DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
Running fully digital processes is an imperative. Deals need to be closed anytime, anywhere and they need to be closed NOW. Learn how your organization can use DocuSign and Salesforce with mobile to accelerate transactions, reduce costs, and increase security and compliance – all while providing an enhanced customer experience.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs, mobile
    
DocuSign
Published By: DocuSign     Published Date: Feb 13, 2017
See how HotelTonight, a growing, international small business, turned to DocuSign for Salesforce to sign on more hotel partners, faster.
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docusign, client satisfaction, technology, sales, digital transaction management, salesforce
    
DocuSign
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