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Published By: Adobe     Published Date: Jan 22, 2017
Un marketing axé sur les données pour proposer vos services financiers à vos meilleurs clients
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Adobe
Published By: CrowdStrike     Published Date: Feb 01, 2017
This year’s Cyber Intrusion Services Casebook focuses on in-depth digital forensics, incident response (IR) and remediation services performed on behalf of actual CrowdStrike clients. Real-life examples drawn from notable CrowdStrike Services IR engagements in 2016 — including the now-infamous hack of the Democratic National Committee (DNC) —are covered with an emphasis on best practices organizations can follow to identify and eject attackers before a devastating breach occurs. Download this report to learn: • How CrowdStrike’s Falcon OverWatch and professional services teams discovered and attributed the DNC intrusion to nation-state threat actors FANCY BEAR and COZY BEAR • The gaps in security processes and planning that your organization can address now to stop the next breach • The specific tactics, techniques and procedures (TTPs) a range of nation-state and eCrime adversaries used to penetrate their victims’ defenses, and how they attempted to cover their tracks
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CrowdStrike
Published By: Carbonite     Published Date: Oct 12, 2017
Testing full recoveries of IT environments requires a proven methodology. Establishing and meeting RTOs, configuring a cloud recovery system, and tracking your changing environment are all critical components of a successful cloud recovery operation. In this expert Technical Guide, learn how Jamie Evans, Senior Manager of Disaster Recovery as a Service (DRaaS) for EVault, helps clients complete a full recovery of their systems.
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cloud, recovery, vlan, data center, draas
    
Carbonite
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Over–servicing is a very real issue for agencies. As a business whose value is judged on the quality of service, it is all too easy for agencies to always want to go the extra mile for clients, both happy and unhappy. Our research into the creative industry shows that while 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. In this eGuide, we will show you 4 ways to take more control and avoid over–servicing in your agency.
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WorkBook from Deltek
Published By: Workday     Published Date: Mar 02, 2018
Today’s banks, credit unions, asset management firms, lending companies, and other financial services businesses operate in a highly competitive and regulated environment. Servicing clients, introducing new products and channels, and opening new markets as well as having insight into your loans, investments, and deposits is critical to your bottom line. At the same time, employing the right people is what drives your future. Workday provides financial management, human capital management, and planning/ budgeting in a single cloud-based system to support your needs.
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bank, credit unions, financial services, cloud-based system
    
Workday
Published By: Ping Identity     Published Date: Feb 12, 2016
A key technical underpinning of the cloud and the Internet of Things are Application Programming Interfaces (APIs). APIs provide consistent methods for outside entities such as web services, clients and desktop applications to interface with services in the cloud.
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Ping Identity
Published By: Amazon Web Services     Published Date: Nov 28, 2017
Les clients professionnels peuvent tirer parti des nombreux avantages qu'offre Amazon Web Services (AWS) pour parvenir à l'agilité commerciale, réaliser des économies de coûts et offrir une haute disponibilité, et ce en exécutant leurs environnements SAP sur le cloud AWS. La plupart des clients professionnels exécutent aujourd'hui leurs charges de travail de production sur AWS, y compris celles qui tournent sur des bases de données autres que SAP (Oracle, MS SQL, DB2) ou sur des bases de données SAP (SAP HANA, SAP ASE). Pour prendre en charge la demande d'instances à mémoire élevée, AWS a dévoilé la feuille de route des instances SAP HANA (8 To et 16 To en 2018) et vient de rendre disponibles les instances x1e de 4 To. Parmi les quelques exemples qui illustrent de quelle façon AWS a aidé les clients SAP à réduire les coûts et à améliorer les performances, ainsi que l'agilité, citons BP qui a diminué d'1/3 le coût de son infrastructure SAP, Zappos qui a réussi la migration vers SAP H
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Amazon Web Services
Published By: HP     Published Date: Feb 02, 2015
Diversified Agency Services serves a global network of marketing services and specialty communication companies. To provide its internal customers and their clients with safe, secure access to applications and services, DAS worked with HP on a multi-year project to consolidate its IT networks and implement HP SDN cloud-enabled networking. These steps have vastly simplified DAS IT operations, enabling it to deliver a faster, more agile, and more secure network. Read this case study to learn more.
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HP
Published By: SiteSpect     Published Date: Apr 14, 2015
New E-Book from SiteSpect Explains Five Ways to Enhance the Online Customer Experience Financial services companies around the world have extended their businesses online, and with that comes the ability to better target and interest prospects as well as offer new services and information to clients. One thing is clear: optimizing the online customer experience is key to achieving your marketing goals.
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website optimization, website optimisation, site optimization, site optimisation, site optimization financial services, optimize financial site, optimize financial services website, financial services site optimization, optimizing financial services website, search marketing, website development, web analytics, business intelligence, usability
    
SiteSpect
Published By: Thomson Reuters     Published Date: Mar 08, 2018
In recent years, the legal marketplace has seen an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range of legal and legal-related services, i.e., to handle every aspect of a matter, even including those activities that did not involve the direct provision of legal services. Today, by contrast, consumers of legal services find themselves the beneficiaries of a new and growing number of nontraditional service providers that are changing the way legal work is getting done. These alternative providers comprise a new sector of the legal market, one that is emerging and evolving rapidly, but is still very much in its infancy.
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legal, services, lpo, accounting, audit, revenue, thomson, reuters
    
Thomson Reuters
Published By: Thomson Reuters     Published Date: Jul 30, 2018
Law firms are – or should be – rethinking the way they approach the delivery of legal services and leveraging service providers to achieve the efficiency their clients are demanding. According to the Alternative Legal Service Study, 51% of law firms report using an Alternative Legal Service Provider (ALSP) such as a managed review provider for at least one type of service today. And the use among law firms is set to grow dramatically in the next five years.
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firm, demand, clients, legal, services, thomson, reuters
    
Thomson Reuters
Published By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
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ibm, ibm institute for business values, telecommunications, customer experience, communications service providers, csp, customer relationship, customer experience/engagement
    
IBM
Published By: IBM     Published Date: May 26, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. Download now to learn more!
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digital transformation, b2b integration, ibm, ibm b2b cloud services
    
IBM
Published By: Vindicia     Published Date: Oct 04, 2017
If your company provides subscription based online services or softwareas-a-service (SaaS), your business success depends upon improving two key metrics: customer acquisition and customer retention. At Vindicia, our in-depth experience in handling more than 240 million accounts that have transacted over $21 billion for our clients enables us to provide unique insights into how well companies performs relative to industry standards. Such business insights can help your company improve your online services business, potentially leading to millions in incremental revenue through increased acquisition and retention numbers.
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Vindicia
Published By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
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logmein, white paper, technology, customer satisfaction, customer service, customer experience, sales
    
LogMeIn
Published By: Digital Mind Factory     Published Date: May 05, 2010
Digital Mind Factory develops and manages performance-based media and marketing campaigns using our proprietary, turnkey demand generation and lead nurturing management service, that delivers results for such clients as Bausch & Lomb, The Walt Disney Co. and Anthem of Blue Cross.
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roi, digital mind factory, bausch and lomb, demand generation, turnkey, lead nurturing, management, content management systems, interactive marketing, web analytics, data management/analytics, lead generation & automation
    
Digital Mind Factory
Published By: Alere Wellbeing     Published Date: Mar 30, 2012
In this webinar, Yuki Yang, Alere Wellbeing's Vice President of Client Services, and a panel of human resources professionals from clients Sherwin-Williams, Family Dollar, and WellPoint, shared lessons learned and best practices. You'll learn how to plan, launch, and implement a premium differential for your organization.
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alere, human resources, hr management, tobacco cessation, employee program, performance management
    
Alere Wellbeing
Published By: Intel     Published Date: May 23, 2017
Using the IP Multimedia System (IMS) architecture, Communications Service Providers (CSPs) can offer session-based services. Any Internet Protocol/Session Internet Protocol (IP/SIP) device can establish a session with the control servers’ Call Session Control Function (CSCF) and then establish connections with other IP/ SIP devices to deliver voice, video, and data sessions between the two end-clients.
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Intel
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Built on Amazon Web Services, Deltek’s powerful ERP software delivers an enterprise level of service and collaboration. Our best-in class ERP solution maximizes end user productivity through industry and role specific functionality, while providing unparalleled speed, scalability, flexibility, security and agility for advanced performance. Deltek can help your firm better serve clients and increase profitability.
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deltek, roi, professional, services, firm, web, amazon
    
WorkBook from Deltek
Published By: Dassault Systèmes     Published Date: May 09, 2018
More connected, informed and demanding customers have the financial services sector looking closely at their processes and products. Collaborative digital platforms can transform your value network and approach. • Improve data insights: Transform legacy systems, manual processes and data silos for consumer-centric collaboration. • Compete with agile FinTech startups: Use disruptive technologies to meet clients’ changing needs. • Empower me to make my own decisions: Give self-directed customers exceptional experiences, like rapid enrolment and self-assessment tools. • Turn regulatory compliance to competitive advantage: Use digitization to improve compliance, reduce risk and enhance governance. • Improve customer experience through digitization: Reduce regulatory issues, gain insights, increase efficiency and customer-centric innovation. I invite you to download your targeted industry analysis and uncover the expectations to take into account at every stage to be disruptive in the age o
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Dassault Systèmes
Published By: LogMeIn     Published Date: Mar 13, 2018
La sécurité démarre sur de bonnes bases. Résoudre le problème du décalage entre le service informatique et les employés exige une solution adaptée. Menaces externes, informatique parallèle : la protection de votre entreprise, de vos employés et de vos clients est une tâche complexe. Rester au fait de toutes les menaces possibles peut sembler insurmontable. Il vous faut donc une solution qui vous confère la sécurité adaptée, d'une façon indolore pour les employés.
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LogMeIn
Published By: LogMeIn EMEA     Published Date: Mar 22, 2018
La sécurité démarre sur de bonnes bases. Résoudre le problème du décalage entre le service informatique et les employés exige une solution adaptée. Menaces externes, informatique parallèle : la protection de votre entreprise, de vos employés et de vos clients est une tâche complexe. Rester au fait de toutes les menaces possibles peut sembler insurmontable. Il vous faut donc une solution qui vous confère la sécurité adaptée, d'une façon indolore pour les employés.
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LogMeIn EMEA
Published By: Workday Italy     Published Date: Aug 15, 2018
In our 35-criteria evaluation of software-as-a-service (SaaS) HR management systems providers, we identified the eight most significant ones — ADP, Ceridian, Meta4, Oracle, Ramco Systems, SAP SuccessFactors, Ultimate Software, and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals and their HR business stakeholder clients make the right choice.
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Workday Italy
Published By: SAP Inc.     Published Date: Jun 16, 2009
To succeed in the professional services industry, your firm must continually improve its service delivery methods. Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and co-creating value with your clients.
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sap, service delivery innovation, financial metrics
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.
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sap, professional services firm, business process outsourcing, bpo, resource utilization, project visibility, operational efficiency, market consolidation, inefficient operations, proposal and order management solution, sarbanes-oxley compliance
    
SAP Inc.
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