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Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: TIBCO Software APAC     Published Date: May 31, 2018
Since it first started providing air passenger services in 2000, JetBlue has been innovating. It was the first airline to embrace dot.com transactions and electronic ticketing, and continues to churn out industry-leading inventions as described here. When business needs changed in 2014, JetBlue embarked on very robust digital transformation based on TIBCO integration and analytics technology—and the company was recognized with the first-ever TIBCO Trailblazer Impact award for the incredible effect this project was having on its strategic differentiation. In this case study, Director of Shared Development Services Andi Azzolina describes the objectives, initiatives, capabilities, and achievements making up JetBlue’s journey towards becoming the most caring travel provider in the world.
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TIBCO Software APAC
Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
Challenge Enterprises today face the major challenge of how to fully orchestrate the apps that define their business and automate the IT processes underpinning them when much of the infrastructure used to run them is outsourced to cloud providers. Opportunity Some cloud service providers offer their own orchestration tools, and each on-premises tool has automation capabilities. But while we own our apps, providers are interchangeable depending on what they can offer and for what price. We should be able to switch between cloud providers and between cloud, on-premises and hybrid infrastructure as and when the business requires, with minimal effort and without losing any control. Sometimes we might want to use more than one provider at the same time, leveraging the advantages of each provider simultaneously. Benefits What is needed is an orchestration layer that remains constant while cloud services come and go; one that enterprises own along with their core apps.
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CA Technologies_Business_Automation
Published By: Here Technologies     Published Date: Jul 19, 2018
Businesses worldwide are being pushed to enhance customer service while streamlining costs and processes. This means looking to solution providers to help reduce the operating costs of vehicle fleets. Discover how HERE Technologies is using location services to boost efficiency, safety, and customer satisfaction. This e-book is for everyone who is developing innovative fleet solutions?that overcome management challenges and help customers gain a competitive advantage
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Here Technologies
Published By: Thomson Reuters     Published Date: Mar 08, 2018
In recent years, the legal marketplace has seen an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range of legal and legal-related services, i.e., to handle every aspect of a matter, even including those activities that did not involve the direct provision of legal services. Today, by contrast, consumers of legal services find themselves the beneficiaries of a new and growing number of nontraditional service providers that are changing the way legal work is getting done. These alternative providers comprise a new sector of the legal market, one that is emerging and evolving rapidly, but is still very much in its infancy.
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legal, services, lpo, accounting, audit, revenue, thomson, reuters
    
Thomson Reuters
Published By: Sage Software     Published Date: Jun 20, 2018
Legacy Enterprise Resource Planning (ERP) solutions are no longer capable of keeping up with today’s fast-moving world – Enterprise Management is the new business reality. Whether you’re a manufacturer, distributor, service provider or mid-market enterprise, we’ll reveal to you a world beyond ERP. • Download our new ‘Move Beyond ERP’ eBook to understand the business challenges you have, and how to meet them. • Understand why businesses are outgrowing traditional ERP and are burdened by its inefficiencies. • Look at the benefits of Enterprise Management, which provides real-time data intelligence, improved forecasting, and accelerated business processes.
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sage enterprise management, bms, erp, bom, enterprise accounting, enterprise intelligence, drp, enterprise, mrp
    
Sage Software
Published By: iCorps     Published Date: Jun 11, 2009
Finding the right IT service provider is not as simple as it may seem. Choosing a service provider based exclusively on low price may be good for your bottom line, but may fall short on delivering the right level of IT expertise and resource scalability for long-term advantage.
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icorps, it service provider, it outsourcing, competitive advantage, roi, oursourcing, advantage
    
iCorps
Published By: Microsoft     Published Date: Jul 20, 2018
Cloud computing has ushered in a golden era for software companies. The cloud’s low barrier to entry allows creativity to flourish, especially for software developers who are creating applications directly on cloud-based infrastructure. Cloud-based infrastructure enables developers to do what they love: solve business problems and bring innovative new ideas to life, using their choice of tools. In a Software as a Service (SaaS) model, applications can easily be deployed to a cloud service, and delivered to clients who appreciate the ease of access and low cost. The cloud model relieves the developer and the enterprise IT professional from the burden of managing or maintaining capital-intense infrastructure. But the cloud’s low barrier to entry also allows competing software providers to enter the market every day, from every sector. Independent software vendors, or ISVs, are pressured by increased competition to deliver their applications faster, with greater functionality and ease of
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Microsoft
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: InsideUpbg     Published Date: May 21, 2015
I. What is Payroll Accounting? II. Why is Payroll Accounting Important? III. Payroll Services IV. How Should a Vendor for Payroll Accounting Be Selected? V. Vendor References VI. How to Perform a Reliable Reference Check VII. When You Have to Switch Vendors VIII. Payroll Vendors Service Providers IX. Glossary
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InsideUpbg
Published By: Global Voice & Data     Published Date: Feb 14, 2013
The Shortest Telecomm White Paper Ever Written!
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business internet, internet access, isp, internet service provider, dedicated internet access, telecommunications
    
Global Voice & Data
Published By: TARGUSinfo.     Published Date: May 20, 2010
The arrival of 3rd party data is changing the landscape of online targeting. There is an influx of companies offering these services. But, what works with your business model? How do you evaluate the options? THE QUESTIONS YOU NEED TO KNOW AND WHY: • Is there high fidelity data? • Is the provided data stable? • Is your partner built to last? • Does your partner use a transparent methodology? Download our guide to evaluating data providers and find out the importance and relevance of these terms and conditions.
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targus info, lead generation & automation
    
TARGUSinfo.
Published By: Cisco     Published Date: Dec 23, 2015
ACG Research analyzes four use case examples to demonstrate the financial benefits of SDN in the WAN as implemented by WAE to service providers.
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cisco, virtualization, sdn, wan, cloud
    
Cisco
Published By: Cisco     Published Date: Mar 16, 2016
This white paper published by Frost & Sullivan and Cisco examines the role, capabilities, and advantages of service providers in the DDoS mitigation process, as well as how this role might develop in the future.
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service providers, ddos, security, cyber security, cyber threats, cyber attack, ddos attacks
    
Cisco
Published By: Cisco     Published Date: Mar 16, 2016
This white paper reveals how Cisco’s Threat-Centric Security Solutions for Service Providers delivers consistent security policy across physical, virtual, and cloud environments by combining the power of open and programmable networks with deep integration of Cisco and third-party security services.
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cyber threat, security, security solutions, service providers, security protection, cisco, security policies, security services
    
Cisco
Published By: SolarWinds MSP     Published Date: Jan 25, 2017
An MSP Guide to Selling IT Security will give your organization new insight into selling IT security services to your customers and a path to becoming a modern Managed Services Security Provider (MSSP).
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solarwinds, msp, it security, mssp, managed services security provider
    
SolarWinds MSP
Published By: SolarWinds MSP     Published Date: Jan 25, 2017
Take a look at our E-book “How to Price managed Cloud Services,” to discover how you can use the cloud to your advantage. Learn how you can use an a la carte pricing model to bundle more services and drive more value for your customers and for your business. You can add a personal touch for your customers that no other IT service provider can give them – support, service and help when they need it.
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solarwinds, msp, managed cloud services, cloud
    
SolarWinds MSP
Published By: goTransverse     Published Date: Oct 15, 2015
Stratecast regularly examines the monetization processes and functions within the communications service provider (CSP) sector. This week’s SPIE looks at how other industries are now benefiting from monetization concepts first developed within telecom; and how taking advantage of the details within the monetization process itself enables innovation in surprising new ways. This report also assesses how one company—goTransverse—is enabling a variety of customers across various industries to change how they do business; applying monetization principles in somewhat unconventional ways.
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goTransverse
Published By: HPE Intel     Published Date: Jan 11, 2016
Want to know where flash storage technology is heading? Watch Part V of our "Mainstreaming of Flash" video series to hear what's next with this exciting technology! HPE 3PAR StoreServ was built to meet the extreme requirements of massively consolidated cloud service providers. Its remarkable speed—3M+ IOPS—and proven system architecture has been extended to transform mainstream midrange and enterprise deployments, with solutions from a few TBs up to 15PB scale.
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HPE Intel
Published By: HPE Intel     Published Date: Jan 11, 2016
Interested in flash, but not sure how it will work with your existing workloads like VDI? Watch Part III of our "Mainstreaming of Flash" video series to learn more! HPE 3PAR StoreServ was built to meet the extreme requirements of massively consolidated cloud service providers. Its remarkable speed—3M+ IOPS—and proven system architecture has been extended to transform mainstream midrange and enterprise deployments, with solutions from a few TBs up to 15PB scale.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
Are you asking the right questions about your data center? • Would you like your IT infrastructure to be faster and more agile? • Would you like to improve your cost structure? • Do you plan to adopt a hybrid IT infrastructure and become a service provider for your business? To adapt to and compete in our ultra-connected, data-driven, and digital world, you need to effectively plan, build, integrate, and manage your facilities, platforms, and systems to efficiently align your infrastructure resources.
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HPE Intel
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