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Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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Adobe
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and Nutanix
Published By: Infosys     Published Date: May 30, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
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Infosys
Published By: CA Technologies     Published Date: Nov 07, 2014
Fournissez de nouveaux services métier sécurisés et améliorez l’expérience client. De plus en plus d’entreprises adoptent le Cloud, la technologie mobile et les réseaux sociaux pour élargir leurs activités, créer de nouveaux canaux commerciaux et améliorer les services aux clients.
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accelerate service engagement, improve customer engagement, cloud, social networks, secure services, improve the customer experience
    
CA Technologies
Published By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: CA Technologies     Published Date: Jun 27, 2014
Dans un contexte commercial en constante évolution, caractérisé par une compétitivité extrême, l'époque où les entreprises passaient des mois, voire des années, à élaborer, tester et lancer une application, un service ou un nouvel ensemble de fonctionnalités, est bel et bien révolue. Les clients, les utilisateurs de technologies et le marché dans son ensemble sont à l'origine de ces changements : ils sont en effet plus réactifs que jamais et leurs attentes en matière de nouvelles fonctionnalités innovantes ont augmenté de concert. Autrement dit, les clients ne se contentent plus d'attendre la prochaine mise en production d'envergure. Ils ne souhaitent pas non plus se voir confrontés à des bugs ni à des défauts. En réponse à ce changement au sein même du marché, de nombreuses entreprises se sont tournées vers des méthodes permettant d'accélérer le cycle de mise en production de leurs applications, sans pour autant en impacter la qualité et le coût.
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new application services, application testing, application releasing, devops
    
CA Technologies
Published By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
The CSI Companies se compose de quatre entités et de la filiale Anteo Group ; ensemble, elles offrent des services spécialisés et de recrutement pour répondre à un large éventail de besoins clients. Depuis 1994, la société, dont le siège se situe à Jacksonville, en Floride (États-Unis), propose des services de dotation en personnel, de recrutement de cadres et d’embauche directe de collaborateurs pour des clients dans le secteur de la santé, des services financiers, des services bancaires, de la vente au détail/du secteur hôtelier et des technologies, entre autres. La société, dont l’activité se répartit entre son siège et trois bureaux régionaux, est au service d’entreprises de dimension nationale. Intel Inside® pour de nouvelles possibilités. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, le logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, le logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, et Xeon Inside sont des marques commerciales d'Intel Corporation ou de ses filiales aux États-Unis et/ou dans d'autres pays
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ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside, intel core, intel inside, le logo intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi, celeron
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Oct 18, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices. Intel Inside®. Nya möjligheter på utsidan. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, intel logotyp, intel atom, intel atom inside, intel core, intel inside, intel inside logotyp, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, celeron, celeron inside
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Oct 25, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices. Intel Inside®. Intel otwiera nowe mo?liwo?ci. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®
Published By: Dell and VMWare     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
The CSI Companies se compose de quatre entités et de la filiale Anteo Group ; ensemble, elles offrent des services spécialisés et de recrutement pour répondre à un large éventail de besoins clients. Depuis 1994, la société, dont le siège se situe à Jacksonville, en Floride (États-Unis), propose des services de dotation en personnel, de recrutement de cadres et d’embauche directe de collaborateurs pour des clients dans le secteur de la santé, des services financiers, des services bancaires, de la vente au détail/du secteur hôtelier et des technologies, entre autres. La société, dont l’activité se répartit entre son siège et trois bureaux régionaux, est au service d’entreprises de dimension nationale.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and VMWare
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and Nutanix
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
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Dell and Nutanix
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
The CSI Companies consists of four entities plus affiliate Anteo Group that provide staffing and specialized services to meet a wide range of client needs. Since 1994, the Jacksonville, Floridabased company has offered staff augmentation services, executive search, and direct hire of people for clients in healthcare, financial services, banking, retail/hospitality, technology, and other industries. The company serves businesses nationwide from its headquarters and three regional offices.
Tags : 
    
Dell and Nutanix
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
The CSI Companies se compose de quatre entités et de la filiale Anteo Group ; ensemble, elles offrent des services spécialisés et de recrutement pour répondre à un large éventail de besoins clients. Depuis 1994, la société, dont le siège se situe à Jacksonville, en Floride (États-Unis), propose des services de dotation en personnel, de recrutement de cadres et d’embauche directe de collaborateurs pour des clients dans le secteur de la santé, des services financiers, des services bancaires, de la vente au détail/du secteur hôtelier et des technologies, entre autres. La société, dont l’activité se répartit entre son siège et trois bureaux régionaux, est au service d’entreprises de dimension nationale.
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Dell and Nutanix
Published By: Dell PC Lifecycle     Published Date: Feb 20, 2018
Le mode de gestion traditionnel du cycle de vie des PC est inefficace autant que coûteux et chronophage pour votre entreprise. L’offre PCaaS (PC-as-a-service) de Dell EMC vous permet de transformer l’approche de gestion de l’infrastructure IT de votre entreprise. La technologie PCaaS vous donne accès à un portefeuille de périphériques clients maintes fois récompensé pour leurs performances et leur qualité. Nous avons développé pour chacun des rôles définis des composants matériels conçus pour répondre à leurs besoins spécifiques. En savoir plus sur les solutions Dell en collaboration avec Intel®.
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gagnez, temps, l'argent
    
Dell PC Lifecycle
Published By: Datto Inc.     Published Date: May 08, 2013
TAG Computer Services shares why a golf course and real estate office need business continuity. This success story outlines what happens after two of their clients experienced server failure, yet TAG was able to minimize downtime and ensure business continuity.
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datto, virus protection, msp, managed service provider, backup and recovery, disaster recovery, business continuity
    
Datto Inc.
Published By: Juniper Networks     Published Date: Aug 10, 2017
Interactive Data is a trusted leader in financial information, delivering a comprehensive set of products and services designed to meet the needs of the front, middle, and back offices at some of the largest and most well-known institutions around the world. These clients trust Interactive Data to help support their investment activities and operational workflow through a broad range of offerings.
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interactive data, financial services, global network, market data, ethernet switches, low latency, it infrastructure
    
Juniper Networks
Published By: CA Technologies     Published Date: Aug 24, 2017
Par nécessité, toute entreprise se retrouve désormais éditeur de logiciels. D’ici 2017, deux tiers des transactions de service client ne nécessiteront plus d’intervention humaine1. Autrement dit, si ce n’est déjà fait, vous devrez adapter votre modèle métier afin de répondre aux besoins des clients en ligne. À défaut, vous subirez un réel désavantage concurrentiel.
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CA Technologies
Published By: Adobe     Published Date: Jan 22, 2017
Un marketing axé sur les données pour proposer vos services financiers à vos meilleurs clients
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Adobe
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