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Published By: Adobe     Published Date: Nov 09, 2017
In our 32-criteria evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones — Adobe, Emarsys, FICO, IBM, IgnitionOne, Infor, Pegasystems, Pitney Bowes, Rocket Fuel, Salesforce, SAS, and Teradata — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.
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Adobe
Published By: Bluewolf     Published Date: Apr 04, 2011
From extensive work with thousands of salesforce.com customers, Bluewolf has identified what separates the companies that are most effective with salesforce.com post-implementation.
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bluewolf, roi paradox, salesforce, cloud computing, salesforce.com, cloud solutions, player, contender, leader, marketing software, crm solutions/software
    
Bluewolf
Published By: Riverbed     Published Date: Feb 26, 2015
Riverbed® SteelHeadTM SaaS addresses cloud services/software as a service (SaaS) performance challenges by providing an easy-to-deploy optimization solution that meets customer needs for application performance over WAN and Internet connections. Combining private wide area network (WAN) and public internet optimization, the SteelHead SaaS is a first-of-its-kind solution, which optimizes traffic across the public Internet with Riverbed’s award-winning SteelHead optimization system (formerly RiOS or Riverbed Optimization System) technology to accelerate data and application protocols. SteelHead SaaS delivers optimized performance up to 30x for cloud services/SaaS applications, such as Microsoft Office 365 or Salesforce.com, regardless of where the end user is located.
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saas, cloud services, internet connections, application performance, wide area network, optimization
    
Riverbed
Published By: Riverbed     Published Date: Apr 24, 2015
Riverbed Technology has been addressing performance issues on private and cloud enterprise networks with Steelhead wide-area network (WAN) optimization. Since 2012, Riverbed has applied its technology to Office 365 and Salesforce with Riverbed® Steelhead® Cloud Accelerator. Steelhead Cloud Accelerator combines WAN and Internet optimization to ensure bandwidth reductions and a superior user experience.
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microsoft office 365, riverbed technology, wide area network optimization, salesforce, cloud
    
Riverbed
Published By: Tact     Published Date: Sep 06, 2016
Did you know that sales reps typically waste up to 16 hours per week on non-selling tasks? If your sales team is spending too much time on non-selling tasks, logging sales activities to Salesforce, hunting for customer information and documents, or copy-pasting data between separate systems, they might resist the rise of mobile CRM solutions like Salesforce1. However, it’s important to figure out how to enable these teams in the field, as 55% of salespeople will access sales applications exclusively through smartphones or tablets by the end of 2016. It’s not surprising that salespeople will increase their use of mobile apps 125% from 2015-2017. In this whitepaper from Tact, you’ll learn 1) common challenges facing field sales teams, 2) a framework for thinking about mobile sales productivity, 3) essential characteristics for evaluating mobile sales solutions, and 4) key trends in mobile sales.
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salesforce, salesforce.com, crm, sales productivity, sales enablement, salesforce adoption, crm adoption, sales management, crm best practices, salesforce best practices, mobile applications, field sales, mobile field sales, tactile, tact, chuck ganapathi
    
Tact
Published By: Pivotal CRM     Published Date: Dec 21, 2007
Most businesses today are under increasing pressure to respond to change expeditiously—to adapt to the ongoing needs and demands of their customers, the changing competitive landscape, and the evolution of the marketplace. An organization’s CRM system can either effectively support or hinder their business agility and capacity to respond to change, affecting overall corporate performance and customer satisfaction.
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pivotal, crm, customer relationship management, sfa, sales force automation, salesforce, flexibility, architecture, technical architecture, 3-tier, three-tier, structure, integration, adaptability, customization, configuration, pivotal, pivotal crm, quinstreet
    
Pivotal CRM
Published By: Aternity     Published Date: Jul 20, 2012
Read in only 5 pages about how Global 2000 organizations are monitoring end user behavior in physical and virtual desktop environments with Aternity's Frontline Performance Intelligence Platform. Monitor the Cloud, drive SLAs, Citrix/VDI monitoring, and much more.
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technology, help desk, management, it management
    
Aternity
Published By: Salesforce.com     Published Date: Jul 25, 2013
Download the 2013 Gartner Magic Quadrant Report and find out what Gartner analysts have to say about Salesforce.
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sales force automation, account management, contact management, opportunity management, sales, solution, technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
Picking up the phone is not only one of the best ways to connect with customers, it’s one of the best prospecting tools you can have in your arsenal. It’s the way to take the lead. and succeed. Product Features: • Best practices to prepare for a call • How to efficiently organize your sales team • Tips on how to make a connection every time • A list of external resources for further study Download now.
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sales metrics, how to forecast sales, sales analysis, sales analytics, crm analytics, salesforce reports, salesforce analytics, sales projections, sales kpis, sales prospecting, sales forecasting, sales forecast, sales pipeline, analytics, sales
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
The typical strategy for meeting sales targets is to set aggressive individual rep quotas, rely on your top reps to achieve them, and then hope to get enough from the rest of your team to get over the top. Find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling. Download now.
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crm, technology, chart, customer relationship management, solution, strengthen relationships, synchronize business processes, organization, success
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
What can the World's #1 CRM app do for you? Download this ebook now and get a taste of the world's #1 sales, service, and marketing app. Download now.
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crm, customer relationship management, application, technology, sales results, best practices
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
How is it possible that in the same environment and under the same conditions, some reps achieve outstanding results while others struggle just to make their quota? In 5 Steps to Better Sales Performance we reveal the proven methods the best sales managers rely on to close the sales performance gap between average performers and All-Stars. Download now.
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sales performance management, crm, social collaboration, drive sales, best practices
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now.
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sales performance management, crm, social collaboration, drive sales, nucleus research, best practices
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 16, 2013
New Gartner research positions salesforce.com in the Leaders Quadrant for Sales Force Automation. Download the 2013 Gartner Magic Quadrant Report and find out what Gartner analysts have to say about Salesforce.
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gartner, salesforce.com, leaders quadrant, automation, report, best practices, cloud
    
Salesforce.com
Published By: Salesforce Desk.com     Published Date: Sep 19, 2014
It’s hardly surprising that half of small businesses fail within the first 1-5 years. It’s not easy to launch a new product, single-handedly manage everything from IT to accounting, fend off the competition, and grow a customer base — all at the same time. A great concept, capital, passionate employees, and a private chef can only get you so far. Offering awesome customer service can make the difference between a startup that flies and a startup that dies. Here are nine ways customer support can help you beat the competition and grow your business faster.
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startup, customer service, customer support, business growth, product launch, customer base
    
Salesforce Desk.com
Published By: Salesforce Desk.com     Published Date: Sep 19, 2014
What's the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on.
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startups, customer service, product, business growth, company dna
    
Salesforce Desk.com
Published By: FinancialForce     Published Date: Jun 21, 2017
Continue reading and uncover the top 9 reasons why Professional Services works better on the Salesforce platform to help drive growth and bridge the services and sales divide for smarter services delivery.
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professional services automation, psa, services automation, professional services, project management, project management software, resource management, time & expense management, project management for salesforce, psa for salesforce, cloud erp, talent management, project financials, professional services communities, mobility and collaboration
    
FinancialForce
Published By: Symantec     Published Date: Jun 13, 2018
El actual escenario es una desenfrenada carrera. Los funcionarios y las organizaciones adoptan a ritmo acelerado aplicaciones y servicios en la nube debido a la productividad, colaboración y conveniencia que ofrecen. ¿Y por qué actuarían de forma diferente? Si tiene un problema, es posible que exista una aplicación en la nube que pueda solucionarlo. Así mismo, el movimiento a nivel corporativo que se distancia de licencias tradicionales de software hacia plataformas en la nube como Office 365, G Suite, Salesforce, etc., ofrece el beneficio adicional de un modelo financiero de Opex en lugar de Capex para sus costos de software.
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Symantec
Published By: Symantec     Published Date: Jun 13, 2018
O cenário atual é uma corrida desenfreada. Funcionários e organizações adotam aplicativos e serviços na nuvem em um ritmo acelerado devido à produtividade, colaboração e conveniência que oferecem. E por que agiriam de forma diferente? Se você tem um problema, provavelmente há um aplicativo na nuvem que pode resolvê-lo. Além disso, o movimento a nível corporativo que se distancia de licenças de software tradicionais para plataformas na nuvem como o Office 365, G Suite, Salesforce, etc., oferece o benefício adicional de um modelo financeiro de Opex ao invés de Capex para seus custos de software.
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Symantec
Published By: Druva -AWS     Published Date: Apr 28, 2018
Data Loss Protection for Your SaaS & Cloud Apps SaaS applications like Office 365, G Suite, Box and Salesforce are not necessarily built to deliver a complete solution for data protection. This guide reveals the unforeseen risks of trusting your SaaS application to protect your data.
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Druva -AWS
Published By: Oracle     Published Date: Dec 13, 2011
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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crm, adoption, sales, actions, user adoption, sales, software, crm solutions/software, customer experience/engagement
    
Oracle
Published By: Gleanster Research     Published Date: Nov 08, 2012
This comprehensive 30pg benchmark report explores how companies are implementing and augmenting CRM/SFA platforms with lead management and sales automation capabilities to maximize the value of CRM investments.
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crm, customer relationship management, sfa, salesforce automation, sales, operations, salesforce, sfa, sales optimization, sales manager, sales director, sales research, sales process, sales effectiveness, crm solutions/software, customer experience/engagement
    
Gleanster Research
Published By: OutSystems     Published Date: Apr 10, 2014
David Norfolk of Bloor Research International discusses research that compares two high-productivity platform as a service (PaaS) development platforms: OutSystems Platform and Force.com from Salesforce.com (now re-branded as Salesforce1 Platform). In this webcast, he will debunk the main myths surrounding high-productivity application development and how both platforms have overcome them, albeit with somewhat different approaches for different kinds of customers.
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outsystems, predictive analysis, salesforce, cloud platforms, high productivity paas, management software company
    
OutSystems
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