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Published By: Intouch Insight     Published Date: Apr 23, 2018
Customer Experience (CX) has become a critical differentiator for companies. Consulting company Forrester has declared that we are in the “Age of the Customer,” and Gartner argues, “A superior customer experience is one of the few remaining means of sustainable competitive differentiation as the effects of globalization take their toll.” Despite its widely-recognized importance, CX continues to be a loosely-defined concept, with each organization seeming to have its own definition. Approaches to the discipline and the arrangement of CX teams and related roles vary widely from business to business, leading to some confusion within organizations trying to select a CX approach. Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. We’ll start by defining customer experience and its im
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Intouch Insight
Published By: Sitecore     Published Date: Mar 27, 2017
Digitalization brings both new opportunities and confusion to even the most carefully planned selection processes for WCM. CIOs and IT leaders aiming to boost the effectiveness of their digital business strategy should use this document to help them select the most appropriate vendor and solution. Download to learn more.
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Sitecore
Published By: Castlight Health     Published Date: Apr 13, 2016
Each year, when employees start using their new health plans for the first time, confusion abounds.
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castlight health, healthcare, health plan, employee noise
    
Castlight Health
Published By: Progress     Published Date: Oct 09, 2017
One of the biggest buzzwords for marketers over the past several years is personalization. When discussing this concept, people often use the terms “personalization” and “customization”interchangeably. Not clearly understanding the differences may explain why some businesseshave difficulty implementing better experiences for their customers.
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Progress
Published By: CrowdStrike     Published Date: Feb 01, 2017
A large and growing number of security solutions are being touted as the ""next generation"" in cyber defense, and endpoint protection products are no exception. This has led to widespread confusion about which solutions have truly incorporated next-generation technologies and approaches, and which ones are making empty claims or half-hearted attempts. CrowdStrike developed this white paper to help you sift through the hype and uncover the critical elements that a true next-generation endpoint security solution must include. Download this white paper to explore: ? An explanation of the essential elements of Next-Generation Endpoint Protection ? An evaluation matrix for comparing the potential impact of different solutions ? A list of the top questions to ask potential vendors ? Tools to help you measure and compare different solutions
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CrowdStrike
Published By: Oracle Security Solutions     Published Date: Oct 20, 2017
The shared responsibility model is spelled out in the terms of services document of every CSP from Microsoft to Amazon. However, it is arguably the least understood and most misconceived concept. Simply put, the shared responsibility model outlines the CSP’s responsibility to maintain a secure and continuously available service and enterprises’ responsibility to ensure secure use of the service. Why is such a concept so difficult to comprehend and open to varying interpretations? Is the difference between security of the service and secure use of the service so significant? Aren’t enterprises moving to the cloud so they don’t have to deal with these types of responsibilities? This white paper examines the root cause behind the confusion, some unfortunate scenarios that resulted from the confusion, and how some enterprises are successfully addressing and embracing the shared responsibility model.
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Oracle Security Solutions
Published By: Sophos     Published Date: Oct 14, 2015
This whitepaper aims to dispel the fear and confusion surrounding encryption. It demonstrates how organizations can move forward with an encryption strategy in a manner that is simple, practical and achievable. So let’s start by setting the record straight on a few myths.
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guide to encryption, data breaches, cyber attacks, myths of encryption
    
Sophos
Published By: Puppet     Published Date: May 20, 2016
At Puppet, we've been looking at the state of DevOps practices for several years and helping organizations achieve higher levels of efficiency. We’ve learned a lot about the impact of DevOps at varying stages of IT automation maturity. As DevOps has moved from theory to implementation for more organizations, a host of DevOps myths have blocked adoption in many organizations. This publication debunks these myths so your organization can automate, innovate, and get ahead. Download this publication, featuring research from Gartner, to discover: - Why DevOps is applicable to legacy environments, traditional enterprises and hierarchical organizations. - Practices that underpin DevOps, from version control to automated testing to infrastructure as code. - How companies like Walmart, Staples, Ambit Energy and Infusionsoft have embraced DevOps and IT automation.
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Puppet
Published By: Taleo     Published Date: Nov 11, 2010
Talent Intelligence: Using Measurement to Better Manage the Workforce and HR: How can you better understand and engage your people for higher business performance? Talent intelligence aligns workforce data with business information to drive better decisions.
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taleo, intelligence, workforce, engagement, knowledge infusion
    
Taleo
Published By: Taleo     Published Date: Feb 09, 2011
Seven Steps for Effective Leadership Development: Only 36 percent of organizations have formal programs to immediately fill leadership positions. Developing effective leadership using talent management at all levels across the organization can return significant business value. Leadership development begins with alignment to company strategy and follows seven steps to success.
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taleo, intelligence, workforce, engagement, knowledge infusion, leadership, effective leadership
    
Taleo
Published By: Red Hat     Published Date: Mar 11, 2016
The cool vendors in this research are very diverse in their technical paradigms. This confirms that the DevOps "virtual" market is still very much in motion/forming and adds to the confusion of potential buyers.
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Red Hat
Published By: STARLIMS     Published Date: Jun 09, 2014
The laboratory is a strategic asset for your organization. Laboratory data comprises the majority of medical records and is critical for accurate diagnoses. Physicians depend on reliable laboratory result data to deliver optimal care. Efficiency is critical for laboratory success; it enables your lab to ensure patient safety, reduce operating costs and increase revenue. STARLIMS offers clinical laboratories a powerful solution suite, which includes configurable tools to manage complex testing workflows, enforce rules-based actions, promptly format and deliver laboratory results to clinicians by their preferred method, track and route bar-coded specimens within the lab and across the network for more efficiency, as well as distribute and manage bio specimen inventories.
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nfusion, starlims, laboratory, laboratory system, data, strategic, physicians, healthcare
    
STARLIMS
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do! ? Understanding variations and similarities in laws across jurisdictions ? Understanding how local laws relate to federal and state laws ? Identifying implications related to temporary and contract staff ? Ensuring compliance with notification, documentation, acc
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XpertHR
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
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XpertHR
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
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XpertHR
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
There is a crisis in enterprise communications and collaboration, due in large part to the diversity of technology and application silos that create user complexity and confusion. As cloud and mobile become the convergence points for enterprise communications and collaboration, enterprise planners have to focus on a global open cloud strategy to facilitate effective internal and external collaborative business workflows
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cloud, open cloud strategy, mobile, workflow, enterprise planning
    
8x8 Inc.
Published By: Epson     Published Date: Nov 20, 2017
The average organization receives 1,200 invoices every month according to the Institute of Finance & Management. What’s more, between 70 percent and 80 percent of all invoices in the United States are still paper-based. That’s a lot of information to keep track of – and a lot of paper to shuffle around. It’s no surprise, then, that 80 percent of businesses would love to streamline their accounts payable processes. But what stops them from doing so isn’t an overly complex, impossible-to understand process – it’s confusion about the unknown, and fear that automating AP will be time-consuming, difficult, and expensive. This report was developed to provide you with real, simple steps you can take to digitize and streamline your invoice processing. As you do so you’ll recognize significant benefits, including happier employees and a healthier bottom line.
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Epson
Published By: Schneider Electric     Published Date: Mar 03, 2015
This white paper helps explain the differences between watts and VA and explains how the terms are correctly and incorrectly used in specifying power protection equipment.
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measures for ups load sizing, how to avoid sizing errors, specifying power protection equipment
    
Schneider Electric
Published By: Infosys     Published Date: May 21, 2018
There are several reasons for this, including the inability of healthcare institutions to constantly monitor post-operative deterioration as well as patient's inability to visit the healthcare center for post-operation followups. Most of the patient data is recorded manually. This data is often weaned from displays of multiple monitoring devices like vitals monitor, infusion pumps, and ventilators. More often than not, these devices do not talk to each other or to a central system. Doctors, nurses, or other care-givers manually note down patient statistics in their files and notepads. Even though the healthcare industry is in the throes of digitization, there's still a lot of paper doing the rounds. eventually, the data from these physical sheets might be fed into an electronic system, but there is a high chance of error in that process.
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digital, connected, care, patient, healthcare
    
Infosys
Published By: ESET     Published Date: Jan 30, 2008
Anti-virus does much more than reactively detect known viruses; it proactively scans for unknown ones too. So, how do scanners really work? The aim of this paper is to reduce some of the confusion around the workings of AV technology, and to clarify what is realistic to expect from AV protection, particularly heuristic analysis.
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heuristics, threat analysis, how av works, av signatures, traditional antivirus, norton, symantec, trend micro, mc afee, malware, threats, email, threat summary, threat report, viruses, eset, antivirus, nod32, internet threats, web-borne threats
    
ESET
Published By: Software Advice     Published Date: Aug 17, 2016
Don't let price confusion keep you from selecting the best learning management system software for your organization's needs. Request your free custom price quotes today!
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Software Advice
Published By: Software Advice     Published Date: Aug 17, 2016
Don't let price confusion keep you from selecting the best applicant tracking system software for your organization's needs. Request your free custom price quotes today!
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Software Advice
Published By: Dell SecureWorks     Published Date: Sep 09, 2013
Every year some new shiny object seems to be working security marketers into a frenzy. The Advanced Persistent Threat hype continues to run amok 3 years in, and doesn’t seem to be abating at all. Of course there is still lot of confusion about what the APT is, and a Securosis post from early 2010 explains our view pretty well.
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dell, dell secureworks, ciso’s, advanced attackers, apt, attack process
    
Dell SecureWorks
Published By: Sitecore     Published Date: Oct 18, 2016
Digitalization brings both new opportunities and confusion to even the most carefully planned selection processes for WCM. CIOs and IT leaders aiming to boost the effectiveness of their digital business strategy should use this document to help them select the most appropriate vendor and solution. Download to learn more.
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Sitecore
Published By: Workfront     Published Date: Jan 22, 2015
Are workplace zombies killing productivity? Is frustration and discouragement spreading through your team like a virus? The Working Dead can show up in any workplace. You need to identify these zombies in your workplace and cure them before you have a workplace zombie apocalypse on your hands. Use this guide and learn how to: • Turn chaos into process • Unite team members around strategic priorities • Transform confusion into clear-eyed efficiency Bring your team back from the undead—back to doing the work they enjoy. Get this guide and start defending your office today!
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workplace environment, strategic priorities, clear-eyed efficiency, productivity, time management
    
Workfront
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