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Published By: Akamai Technologies     Published Date: Jun 14, 2018
"Remote access is important and growing, but how secure is it? IDC Research surveyed more than 300 IT professionals to gain insight into the specific threats and challenges faced by providing access to employees and third parties. Read this report to learn about: -How secure remote access really is -The complexity faced in implementing remote access -What happens when companies don’t have an access security solution -Why businesses must pivot from the common security mantra of “trust but verify” to “verify and never trust” in the new threat landscape
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remote access, security
    
Akamai Technologies
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Competitive threats and mushrooming client demands erode the bottom line for many agencies. This eBook provides actionable steps to help you keep your best employees and deliver profit growth, by: • Ensuring you get paid enough for every engagement • Empowering your staff to reign in over-servicing • Making your strategic value clear to clients
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WorkBook from Deltek
Published By: Menlo Security     Published Date: Jun 01, 2018
"Uncover the Business Impact of Managing Risky Web Content Download this white paper to learn: How to safely manage ""uncategorized"" websites when sites are unknown to the secure web gateway (SWG) policies, which are largely based on website categories, such as news, entertainment, weather, social media, etc. The cost implications of securing web content, including staffing, clean-up and risk mitigation Isolation - a new technique for malware prevention to maintain end user & IT staff productivity Administrators can either be lenient in allowing access to uncategorized sites, increasing malware risk, or deny access and deprive employees of necessary information. There are hidden costs to both approaches. "
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Menlo Security
Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone
Published By: Rosetta Stone     Published Date: Apr 03, 2018
When augmenting the benefits package for your organization, it’s natural to focus on traditional perks that employees have come to expect: PTO, health insurance, and maybe a tuition assistance credit here or there. But if you’re looking for creative and effective ways to stimulate employee engagement while also driving business results, you’ll want to consider the powerful impact of offering language-learning opportunities. Why language learning? It offers immediate and long-term benefits to both employees and employers. Research shows that organizations that offer access to language learning see an increase in employee engagement factors like loyalty, morale, and productivity, which in turn boosts business performance factors such as customer satisfaction and internal communications. Where’s the connection? And how can you reproduce these benefits within your organization? This playbook offers a deeper look at why language learning has such a positive influence on employee engagement
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Rosetta Stone
Published By: OC Tanner     Published Date: Jun 12, 2018
Employee recognition is more than an HR program—it has a profound impact on an organization’s workplaceculture and bottom line. Employee recognition has a strong influence on an organization’s workplace culture. Research on 10,000 employees in 12 countries shows that organizations who have a great culture are: • 54% more likely to have employees that are Promoters on the standard NPS scale • 53% more likely to have highly engaged employees • 29% more likely to have employees innovating and performing great work • 27% more likely to have increased in revenuelast year • 25% more likely to have growth in team size in the last year1 By creating a great workplace culture employees want to engage with, you’ll see an improvement in business results. Employee recognition touches every aspect of your company culture and your employee experience—from recruiting, to engagement, productivity, innovation, and retention.
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OC Tanner
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do! ? Understanding variations and similarities in laws across jurisdictions ? Understanding how local laws relate to federal and state laws ? Identifying implications related to temporary and contract staff ? Ensuring compliance with notification, documentation, acc
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paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
    
XpertHR
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
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paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
    
XpertHR
Published By: MuleSoft     Published Date: Jul 13, 2018
"In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation. The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity. In this whitepaper, you will learn: -Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT -How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity -How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital t
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MuleSoft
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training, hiring
    
CareerBuilder
Published By: GuideSpark     Published Date: Aug 01, 2018
IDG surveyed 1,500 HR decision makers, managers, and employees, and this is what they found: 88 percent of employees at firms with informal processes say they’re more satisfied with their jobs. Discover more of the latest trends in our white paper.
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employee communication, employee engagement, employee experience, performance management, performance reviews, continuous performance management, informal conversations, informal performance management, millennial performance management, annual reviews, check-ins, continuous feedback, coaching, employee development, talent management, employee training, constant feedback
    
GuideSpark
Published By: GuideSpark     Published Date: Aug 01, 2018
Employee Communication 3.0 (EC3) is designed to be campaign-driven and deliver “just-in-time” information experiences to employees. It’s time for HR to think like a marketer.
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employee communication, employee engagement, employee experience, employee culture, effective employee communication, strategic employee communication, multi-channel communication, drive employee engagement, drive hr program adoption
    
GuideSpark
Published By: GuideSpark     Published Date: Aug 02, 2018
Only 52 percent of employees understand their benefits, and likely more are unaware of all the options available. Engaging with them during this process has never been more important. These five best practices can help.
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employee communication, employee engagement, employee experience, open enrollment, open enrollment metrics, open enrollment participation, benefits decisions, effective benefits communication, strategic benefits communication, multi-channel employee communication, benefits communication, drive hr program adoption
    
GuideSpark
Published By: Epson     Published Date: Jun 22, 2018
Businesses like yours rely on e ective internal and external connections between employees to operate e ciently. But you might be discovering that the old ways of conveying important business messages are no longer enough for your sta . Relying only on telephone calls, email, and face-to-face meetings alone could be now considered a competitive disadvantage. It also makes it more di cult to attract top talent, and inhibits the communication speed most enterprises now require.
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Epson
Published By: Epson     Published Date: Jun 22, 2018
The U.S. workplace is undergoing one of its largest transformations in the past 40 years. Although the magnitude of this evolution is difficult to notice when viewed in short time frames, by 2020, the percentage of employees in the workplace from the Baby Boom and Millennial generations will have completely reversed from the composition in 2010, with Millennials increasing to 50% of the U.S. workforce and Boomers decreasing to 25%. Because of their size, these generations already exercise significant influence on the workplace and will undoubtedly impact the nature of work well into the future.
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Epson
Published By: Epson     Published Date: Jun 22, 2018
AP automation doesn’t have to be complicated or expensive. By supporting your efforts with streamlined technology and hardware, a small amount of training, and open communication, automating AP operations can actually be very simple. This report was developed to provide you with real, simple steps you can take to digitize and streamline your invoice processing. As you do so you’ll recognize significant benefits, including happier employees and a healthier bottom line.
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Epson
Published By: Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
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economic, cylance, roi, enterprises
    
Cylance
Published By: AppAssure Software     Published Date: Jul 14, 2010
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
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appassure, sql, hyper-v, windows, vmware, replay, windows server, application server, disaster recovery
    
AppAssure Software
Published By: IBM     Published Date: Aug 01, 2018
Your customers aren't the only ones who can benefit from advancing artificial intelligence (AI) support — your employees can, too. Chatbots help employees who service customers, and you can build them with mature AI components. But success requires a focus on tasks rather than job replacement as well as a cyborg-like division between human and machine tasks. This report helps infrastructure and operations (I&O) pros determine which tasks are best executed by people and which are best left to machines, with use cases describing how that looks.
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IBM
Published By: SuccessFactors     Published Date: Jun 25, 2012
The importance of nurturing a talented workforce cannot be understated. It enables your organization to perform effectively today, while also preparing you for future growth. But in reality, how many are companies actually nurturing their employees?
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competency, training, recruiting, performance
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 29, 2012
How important is compensation management in motivating your workforce? It is one of the top five job-satisfaction factors. Learn how to reward employees and yet hold steady on payroll costs in this complimentary SuccessFactors white paper.
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successfactors, sap, reward employees, pay, performance, productivity, compensation, compensation strategy, connecting rewards and performance, motivating your workforce, workforce motivation
    
SuccessFactors
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: Microsoft Office 365     Published Date: Sep 20, 2016
Going with a single-vendor collaboration platform is an easy call, right? Employees can communicate and share more easily, and your IT team only has to deal with implementation from one vendor, not dozens. But, in case you’re still pondering, here are five reasons a collaboration suite makes sense: Saved time and increased productivity Lower costs and less complexity End-to-end security compliance Scaling at your pace Control over the back end Download the Better Together eBook for complete details.
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Microsoft Office 365
Published By: Microsoft Office 365     Published Date: Nov 03, 2016
Going with a single-vendor collaboration platform is an easy call, right? Employees can communicate and share more easily, and your IT team only has to deal with implementation from one vendor, not dozens. Still pondering? Here are five reasons it makes sense: Saved time and increased productivity Lower costs and less complexity End-to-end security compliance Scaling at your pace Control over the back end Download the eBook for complete details.
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Microsoft Office 365
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