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customer mapping

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Published By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm, customer experience/engagement
    
Mcorp Consulting
Published By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
Tags : 
mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm, customer experience/engagement
    
Mcorp Consulting
Published By: Oracle     Published Date: Aug 08, 2013
Oracle Fusion Tap, a native iPad application, allows access to CRM data anytime and anywhere. Learn how Fusion Tap enables collaboration with colleagues and customers, usage of mapping and social networking applications, and more, all from your iPad.
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oracle tap, oracle, crm, oracle fusion, ipad, crm
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Oracle Fusion Tap, a native iPad application, allows access to CRM data anytime and anywhere. Learn how Fusion Tap enables collaboration with colleagues and customers, usage of mapping and social networking applications, and more, all from your iPad.
Tags : 
oracle tap, oracle, crm, oracle fusion, ipad, crm
    
Oracle
Published By: Sitecore     Published Date: Sep 15, 2014
5 essentials for turning advanced personalization solutions into bottom-line results.
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delivering, personalized, experience, solution, results, visitors, test, customer, strategic, business, objectives, technologies, serendipity, automapping, mechanics
    
Sitecore
Published By: Moxie     Published Date: Feb 08, 2018
[Template] Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, Crate and Barrel decided to build a competitive advantage to improve customer experience, engagement, and acquisition across mobile and desktop shoppers. By mapping struggle to engagements, digital channels are used to help shoppers select the right products, complete orders, or process payment transactions in a PCI-compliant environment.
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customer, opportunities, engagement, planner, digital, templates
    
Moxie
Published By: SRC,LLC     Published Date: Jun 01, 2009
To mine raw data and extract crucial insights, business decision‐makers need fast and comprehensive access to all the information stored across their enterprise, regardless of its format or location. Furthermore, that data must be organized, analyzed and visualized in ways that permit easy interpretation of market opportunities growth, shifts and trends and the business‐process changes required to address them. Gaining a true perspective on an organization’s customer base, market area or potential expansion can be a challenging task, because companies use so many relational databases, data warehouse technologies, mapping systems and ad hoc data repositories to gather and house information for a wide variety of specialized purposes.
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src, enterprise, enterprise applications, convergence, compared, counted, combined, reorganized, analyzed, visualized, mapped, database, gis, geographic business intelligence, data independence, etl, csv, delimited text file, mdb (both for microsoft access, esri personal geodatabase
    
SRC,LLC
Published By: iKnowtion     Published Date: Nov 09, 2011
The financial services marketplace has changed dramatically, prompting many to review their marketing strategies. Find out how market segmentation, customer profitability, and customer mapping were used to help this company deliver desirable value propositions to customers.
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crm strategies, market segments, customer mapping, profitability, value propositions, financial services, marketing strategies, analytics, iknowtion, crm solutions/software, customer experience/engagement, business intelligence, market research, usability
    
iKnowtion
Published By: NACR     Published Date: Feb 09, 2015
Do you know what the compliance issues are for your organization and the technology solutions you might consider? Download this guide to learn what you need to know.
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nacr, compliance, technology, technology solutions, regulations, software compliance contact center, data security, customer security, hippa, biometrics, wfo, speech analytics, sarbanes-oxley, big data, telecommuting, remote agent, telemarketing, caller id, call recording, predictive dialers
    
NACR
Published By: Meltwater     Published Date: Oct 14, 2015
What can you do to make sure your content gets noticed? While many companies are spending an inordinate amount of time and money crafting and promoting content for prospects and customers, 60% to 70% of this B2B content goes unused. Its time to explore the nuances of customer motivation and decision-making and find those moments when we can inspire and engage our customers. Download our e-book on mapping content to complex and unpredictable customer journeys, by Douglas Karr, founder of the Marketing Technology Blog.
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meltware, content roi, b2b, customer motivation, search marketing, email marketing, marketing research
    
Meltwater
Published By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
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website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales, advertising, marketing campaign, ad tracking, generate leads, sales leads, online sales, sales tool, small business, ecommerce, search engine ranking, seo, keywords
    
VisiStat
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