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Published By: Cisco EMEA Tier 3 ABM     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA Tier 3 ABM
Published By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Google Chrome Enterprise     Published Date: May 04, 2018
"Chrome Browser provides secure, trusted access to data, apps, and cloud services, connecting employees on any device to a new generation of powerful tools for work. With proactive securitymeasures protecting them while they work, users get a consistent, customizable experience whenever and wherever they access it."
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Google Chrome Enterprise
Published By: Microsoft Azure     Published Date: Apr 05, 2018
Even when you’re confident that a move to the cloud is good for your business, it’s natural to have questions and concerns about making the change. After all, if your business is running effectively with on-site technology, you’ll likely want to learn more about the security and payoffs from a cloud-based suite of tools before taking the next step.
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Microsoft Azure
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Epicor     Published Date: Sep 20, 2017
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
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Epicor
Published By: Oracle     Published Date: Oct 20, 2017
With cloud, mobile and all the new tools & frameworks that come with them, application development has never been so easy – or so hard. Join leading application development expert Mark Driver of Gartner as he answers your most pressing questions, including: What is the impact of lightweight and scripting applications traditional IT process? How has app development changed with the rise of cloud computing? How has mobile development changed expectations of developers and the apps they build?
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Oracle
Published By: Dialpad     Published Date: Apr 19, 2016
Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to popular business tools, this eBook breaks down the top trends of the workplace revolution, including: 1. The age of Millennial workers 2. Modern workspaces 3. Improving employee productivity and satisfaction 4. The rise of remote work
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communication, internet, network management, best practices, business intelligence, business management, mobile
    
Dialpad
Published By: VMware     Published Date: Feb 24, 2017
As a cloud-based business services suite, Microsoft® Office 365™ provides organizations with access to web, mobile and desktop versions of traditional Office software tools, cloud storage space for enterprise file sharing, and hosted services for communication and social. By making these services available across desktop, mobile, and web platforms, Microsoft is experiencing increased adoption from both consumers and businesses while expanding the possibilities for anytime-anywhere collaboration.
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VMware
Published By: Riverbed     Published Date: Jan 25, 2018
Applications underpin today’s cloud and digital transformation initiatives. As a result, it’s imperative for modern IT organizations to implement a holistic, expert approach to managing applications for maximum performance and optimal business execution. Read this insights paper from ESG and Riverbed to discover: How performance management expertise drives critical business outcomes. Why mature organizations are better equipped to embrace DevOps and other modern IT practices. What tools, factors, and behaviors correlate to expert performance management practices.
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Riverbed
Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
Published By: Dome9     Published Date: Apr 25, 2018
Organizations continue to adopt cloud computing at a rapid pace to benefit from increased efficiency, better scalability, and faster deployments. As more workloads are shifting to the cloud, cybersecurity professionals remain concerned about security of data, systems, and services in the cloud. To cope with new security challenges, security teams are forced to reassess their security posture and strategies as traditional security tools are often not suited for the challenges of dynamic, virtual and distributed cloud environments. This technology challenge is only exacerbated by the dramatic shortage of skilled cybersecurity professionals.
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Dome9
Published By: Dome9     Published Date: Apr 25, 2018
Cloud investment continues to grow over 20% annually as organizations are looking for faster time to deployment, scalability, reduced maintenance, and lower cost. But there is one aspect of cloud that consistently worries IT and security professionals – how to achieve high levels of security in the cloud. As cloud adoption increases, the fears of unauthorized access, stolen identities, data and privacy loss, and confidentiality and compliance issues are rising right along with it. This report has been produced by the 350,000 member Information Security Community on LinkedIn in partnership with Crowd Research Partners to explore how organizations are responding to the security threats in the cloud and what tools and best practices IT cybersecurity leaders are considering in their move to the cloud. 2
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Dome9
Published By: Dome9     Published Date: Apr 25, 2018
It is no secret; security and compliance are at the top of the list of concerns tied to cloud adoption. According to a recent 2017 Cloud Security survey to over 350,000 members of the LinkedIn Information Security Community, IT pros have general concerns about security in the cloud (33 percent), in addition to data loss and leakage risks (26 percent) and legal and regulatory compliance (24 percent)1. The number of reported breaches in enterprise datacenter environments still far exceeds the reported exposure from cloud platforms, but as businesses start using public clouds to run their mission-critical workloads, the need for enterprise-grade security in the cloud will increase. Public cloud environments require a centralized, consolidated platform for security that is built from the ground up for the cloud, and allows administrators to monitor and actively enforce security policies. The tools and techniques that worked to secure datacenter environments fail miserably in the cloud. Se
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Dome9
Published By: Aviatrix     Published Date: May 17, 2018
OpenVPN is a popular and respected solution for enabling remote access to AWS VPCs for IT personnel, cloud developers, and a wide variety of end-user roles. While OpenVPN may be all that is needed to enable cloud access for a few users, it alone cannot meet the needs of growing organizations – particularly those that have security or compliance requirements. Similarly, Bastion hosts or jump hosts are often used when AWS is primarily focused on developers, but these tools likewise have scaling and security limitations. As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei and Neel Kamal, head of field operations at Aviatrix, review key requirements and compare the remote user VPN options available for managing and securing access to AWS VPC resources. They also demonstrate features that ensure your remote access tools and methodology are “enterprise cloud-ready.” Who Should Watch? Anyone responsible for connectivity of cloud resources, including cloud architects, cloud
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Aviatrix
Published By: Delphix     Published Date: May 03, 2016
Data security is a top concern these days. In a world of privacy regulation, intellectual property theft, and cybercrime, ensuring data security and protecting sensitive enterprise data is crucial. Only a data masking solution can secure vital data and enable outsourcing, third-party analysis, and cloud deployments. But more often than not, masking projects fail. Some of the best data masking tools bottleneck processes and once masked, data is hard to move and manage across the application development lifecycle.
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Delphix
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: Dell     Published Date: May 04, 2015
Read this white paper and learn how: • Cloud technology bridges the gap between IT and the business, but on-premises cloud deployments often offer a lower TCO than the public cloud. • Dell enables organizations to create and manage cloud solutions customized to unique needs. • Organizations have several options for building a cloud infrastructure based on Dell solutions. • In the realm of cloud computing, Dell differentiates itself through servers, storage, networking, and integration with infrastructure and management tools. • Implementing a cloud environment requires stakeholder identification, as well as resources and capabilities.
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Dell
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Avaya     Published Date: Feb 06, 2015
This White Paper provides information on how mobile, cloud and UC make perfect business sense. When everyone works together, things get done. Decisions are made faster, actions are taken effectively, and results improve. That’s why tomorrow’s market leaders are acting now to harness the power of Unified Communications and Collaboration tools and unleash the potential of their business.
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unified communications, managing uc, uc becoming more powerful and useful
    
Avaya
Published By: Avaya     Published Date: Jan 23, 2015
This White Paper provides information on how mobile, cloud and UC make perfect business sense. When everyone works together, things get done. Decisions are made faster, actions are taken effectively, and results improve. That’s why tomorrow’s market leaders are acting now to harness the power of Unified Communications and Collaboration tools and unleash the potential of their business.
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unified communications, managing uc, uc becoming more powerful and useful
    
Avaya
Published By: CA Technologies     Published Date: Sep 25, 2017
Available as a rack-mounted, hardened hardware appliance, an Open Virtualization Format (OVF) Virtual Appliance or an Amazon Machine Instance (AMI), CA Privileged Access Manager enhances security by protecting sensitive administrative credentials, such as root and administrator passwords, controlling privileged user access and proactively enforcing policies and monitoring and recording privileged user activity across all IT resources.
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cloud applications, infrastructure, optimization, automation tools, administrative power, ca technologies
    
CA Technologies
Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server powered by Intel® Xeon® Platinum processor systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
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