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Published By: Swrve     Published Date: Mar 07, 2016
This whitepaper highlights if your mobile app strategy is killing your business and how to calculate the ROI to fix it.
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mobile app, roi, return of investment, mobile app strategy, mobility, roi calculation, crm solutions/software, customer experience/engagement, mobile marketing
    
Swrve
Published By: EMC     Published Date: Apr 18, 2013
Read the Forrester Report: The Total Economic Impact of RSA Archer IT GRC and you'll be eligible to receive a free consultation from an RSA GRC expert who will calculate the projected ROI for your organization.
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grc, rsa, archer, roi, compliance, risk, risk management
    
EMC
Published By: IBM     Published Date: Jul 08, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
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ibm, osterman, roi, big data, data, analytics, information governance
    
IBM
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: Emulex Corporation     Published Date: Nov 07, 2013
An intelligent, searchable recording fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? We all know intuitively that there are substantial bottomline benefits to reducing unplanned network downtime and improving the management of corporate risk. It follows that it also pays dividends to free up highly skilled Tier 1 and Tier 2 engineers to handle resolving the most difficult and costly network issues while using less expensive personnel to handle easier ones. But justifying a network investment on a soft, intuitive argument like this alone doesn’t usually suffice. And, depending on what industry you are in, the cost savings potential will vary. At the high end, in many financial and brokerage institutions, a minute of downtime can cost the company millions of dollars. So being able to shave even a single minute off network downtime with a pervasive monitoring tool represents an immediate recovery of the fabric investment.
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network monitoring, network visibility, technology, endace, best practices
    
Emulex Corporation
Published By: Emulex Corporation     Published Date: Nov 07, 2013
An intelligent, searchable network monitoring fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? We all know intuitively that there are substantial bottomline benefits to reducing unplanned network downtime and improving the management of corporate risk. It follows that it also pays dividends to free up highly skilled Tier 1 and Tier2 engineers to resolve the most difficult and costly network issues. That way, you can use less expensive personnel to handle the more common, numerous, and easily resolvable problems. But justifying a network investment using soft, intuitive arguments like these alone often doesn’t suffice in an economic climate where budgets are closely guarded and business cases for procurements are mandatory. And depending on what industry you are in, the cost savings potential and payback will vary. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices
    
Emulex Corporation
Published By: HireVue     Published Date: Aug 10, 2018
In retail, your people are your greatest asset. In this eBook you'll learn how to proactively drive revenue with recruiting, and how to prove the value of your efforts. Expect to learn: • 3 ways to calculate the ROI of your recruiting • How you can use the candidate experience to generate revenue • How to use the hiring process to decrease employee turnover • 2 approaches that remove the hiring burden on store managers Want to start driving revenue through your retail recruiting? Download the free eBook now!
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HireVue
Published By: Zendesk     Published Date: Aug 22, 2017
Zendesk helps its customers increase agency efficiency and CSAT ratings, improve ROI, and more. Use our Forrester estimator to calculate the economic benefits Zendesk can bring.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent, forrester, roi calculator
    
Zendesk
Published By: Turn     Published Date: Jan 07, 2014
Forrester Calculates the ROI of Turn
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roi, return on investment, cost benefit analysis, turn, dsp, dmp, emerging marketing, internet marketing, trust and security
    
Turn
Published By: Tracx     Published Date: Mar 08, 2017
"Can you prove social media is working? 86% of marketers identified measuring social media return on investment (ROI) as a top challenge. Social ROI can be daunting, but it’s also the key to winning resources and propelling your social media program forward. So how do you calculate the ROI of your social media? We’ve created a Guide and ROI Template to do just that. Arm yourself with not only the knowledge of what's working and what's not on social media, but the numbers to prove it. What You're Getting: *Advice on goal-driven analysis and which metrics matter *Insight on how to tie social data to marketing investments *An easy-to-follow, five-step process for determining ROI *A downloadable template to make calculations easy"
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: Hacker Group, Inc.     Published Date: Jan 27, 2012
The objective of direct response testing is to develop a campaign control (medium, offer, creative approach and more). This unique multivariate testing approach shows how to find a winning marketing strategy as quickly as possible.
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direct mail, direct marketing, multivariate testing, calculate roi, calculating return on investment, calculating roi, split testing, a/b test, customer experience/engagement, market research, data management/analytics, direct mail/marketing
    
Hacker Group, Inc.
Published By: IBM     Published Date: Oct 18, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
Tags : 
ibm, osterman, roi, big data, data, analytics, information governance
    
IBM
Published By: GoToWebinar     Published Date: Nov 20, 2009
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics. This new white paper explores which marketing events offer the greatest return on investment for your budget and staff. Read survey results of marketers using different types of events, and then calculate your own event costs with the marketing events ROI calculator.
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citrix gotowebinar, online content strategy, lead generation, marketing, buyers, integration, b2b, content management, content management systems, interactive marketing, webinars & web conferencing, online video marketing, lead generation & automation
    
GoToWebinar
Published By: Riverbed     Published Date: Sep 05, 2014
This white paper demonstrates how to increase profitability by reducing the operating costs of backup and archiving using Riverbed Whitewater and Amazon Glacier cloud storage, instead of traditional tape backup methods. A convenient checklist summarizes operational cost categories used to calculate this ROI. These include ongoing monthly costs for media, labor, and offsite storage of backup data, and monthly costs for cloud storage of backup and archival data.
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roi, backup, archiving, profitability, operating costs, cloud storage, data backup
    
Riverbed
Published By: Backupify     Published Date: Jul 15, 2013
Backing up onsite data is considered a “best practice.” The same should apply to backing up your Google Apps data. This paper will help you determine the ROI of choosing a backup service by helping you understand the replacement costs associated with your SaaS data.
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roi, google apps, backup solution, saas data
    
Backupify
Published By: Backupify     Published Date: Jul 15, 2013
The data that resides within Salesforce.com is arguably some of an organization’s most valuable data for all current and future revenue – including contacts, purchase history, lead information, reports on prospects, sales quotes, signed contracts, and customer invoices. Salesforce has a robust data center and the infrastructure to protect your data from hardware failure, even on a catastrophic scale. However, it does not protect you from user error or data being overwritten.
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roi, salesforce, backup, calculate, data center
    
Backupify
Published By: Endace     Published Date: Aug 20, 2012
An intelligent, searchable recording fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? Use this white paper to figure out how to manage and measure the value and payback of your network and how to increase its benefits.
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endace, technology, white paper, network, value, payback, network visibility, infrastructure, roi, network management
    
Endace
Published By: Arbor     Published Date: Sep 20, 2013
Today’s hosting provider can increase revenue by capitalizing on the growing demand of business customers for hosted online operations—provided, of course, that it can safeguard these critical operations against DDoS-related outages. Using the simple, step-by-step approach described in this paper, providers can model the financial impact of a DDoS attack on their operations and calculate the ROI of an effective DDoS defense solution.
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distributed denial of services, defense solutions, security, financial management, ddos attacks, ddos protection, ddos defense system, ddos protection solutions, roi
    
Arbor
Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agents—and deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: • Perform effective coaching using the SAFE coaching framework • Calculate the ROI of your training and coaching investments • Developing a peer mentor program
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8x8 Inc.
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