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Published By: Dell     Published Date: Sep 24, 2018
As the shift into a digital economy continues to accelerate, companies must out-innovate, outthink, and outpace their competition. Businesses must embrace change and transform to become the disruptors in their industries rather than wait to be disrupted by their competitors. In the face of this pressure to evolve, organizations need to transform IT to reduce both the capital and operational costs of legacy IT. They must offload repeatable and time-intensive manual tasks like backup, disaster recovery, and service deployment to software and policy-driven automation.
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economic, value, cloud, data, protection, dell emc
    
Dell
Published By: Workplace by Facebook     Published Date: Sep 27, 2018
"Campbell is more connected than we've ever been. We've seen a complete transformation in just 9 months. I think it's because Workplace has tools that people can use whenever and wherever they are.” Kristin Ennis, Senior Manager, Communications Download this case study to find out how Workplace by Facebook improved the business with smarter communication, better collaboration and a reimagined company culture.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
As companies increasingly look to provide a better experience for customers, offering support across multiple channels is becoming more popular than ever. According to the Aberdeen Group, companies doubled the number of channels they use to interact with customers between 2012 and 2017. But there’s a difference between providing support on a few channels and delivering a truly integrated omnichannel solution. Using the Zendesk Benchmark, our crowd-sourced index of customer service interactions from 45,000 participating organizations across 140 countries, we examined why companies are going omnichannel and what sets the companies using Zendesk for omnichannel support apart from everyone else.
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Zendesk Ltd
Published By: Zebra Technologies     Published Date: Oct 01, 2018
The consistent and accurate identification of patients has long presented a challenge for healthcare organizations across the globe. Why? Because the process of patient identification remains largely manual and persists across the entire patient journey. As such, it is highly prone to errors and can lead to serious patient harm. Automated patient identification systems are essential to correcting this long-standing problem and improving the health and well-being of patients as well as protecting the integrity of the healthcare system.
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Zebra Technologies
Published By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
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atlantic broadband, transmit, data, payroll, cloud, data
    
Atlantic Broadband Business
Published By: Pure Storage     Published Date: Oct 09, 2018
Digital technology is so intrinsic to our personal lives that we barely think about the fitness trackers and smartphones that are as much a part of us as the clothing we wear. For organizations, the shift to digital is more disruptive and the stakes far higher. Digital transformation has been high on the executive agenda for a few years and, for many, harnessing data has become a significant force for value and revenue creation. Agility has emerged as an organizational superpower as businesses grapple with change and uncertainty in their own customer bases and in the global political and economic landscape. IT has been thrust into the spotlight as the unwitting hero of the story – tasked with delivering on the digital vision, implementing all manner of applications and building firm infrastructure foundations to support the latest digital initiatives. In an increasingly on-demand world, it is this final point that often gets overlooked in the rush for the next shiny new technologies. E
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Pure Storage
Published By: Cisco     Published Date: Oct 08, 2018
Today more than ever, business wins depend on teamwork. And the teams that make things happen are bigger, more diverse, and more distributed than ever. People are working at home, in coffee shops, and on the road. They span multiple time zones. They use every imaginable device, relying heavily on their mobile phones. They grapple with deadlines because their tools don’t connect. With so much to manage, people are challenged to be truly present and focused in the moment. To make the most of each opportunity and maintain business momentum, they need tools that allow them to work intuitively. Effortlessly. That fade into the background, leaving them free to keep focused, stay engaged, get inspired, innovate. That allow them to connect as if they were in person, when they’re not. To learn from industry experts on how collaboration works, Download Report!
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collaboration, workspace transformation, workforce transformation, virtual meetings, digital transformation, webex, webex meeting, webex teams
    
Cisco
Published By: TIBCO Software APAC     Published Date: Aug 14, 2018
According to Forrester Research, "Enterprise data virtualization has become critical to every organization in overcoming growing data challenges," with faster access to connected data, self-service, and agility among the many benefits seen. In this report, Forrester analyzes past research and Forrester Wave reports, user need assessments, and vendor and expert interviews to evaluate the offerings of top vendors in enterprise data virtualization. In compiling the vendor rankings, the report reviews the current offering, strategy, and market presence for the 13 most significant vendors. They discuss where TIBCO ranks in the evaluation and positions TIBCO Data Virtualization as a leader in enterprise data virtualization Read The Forrester Wave™: Enterprise Data Virtualization, Q4 2017 report to learn more.
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TIBCO Software APAC
Published By: Civica Digital     Published Date: Sep 28, 2018
If there’s one thing that stands out about central government, it’s the appetite for digital transformation. Whether delivering new customer-facing websites to drive better engagement with services or establishing a centre of excellence to accelerate the take-up of robotic process automation (RPA), UK government is embracing opportunities to modernise with new technologies. But despite the great strides made in the last few years, the UK is slipping backwards in E-Government development terms – down from #1 in 2016 to #4 in 2018, according to the UN E-Government Survey 2018. Some argue this is due to the government having tackled the more straightforward digitisation opportunities and because it is now facing the bigger, more complex systems that need modernising. Our research shows that there are also wider challenges, including uncertainty around the impact of Brexit, budgetary pressures and emerging technologies, coming into play. So what needs to happen to overcome our challenges
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Civica Digital
Published By: Lenovo - India     Published Date: Oct 11, 2018
Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. Download this premium guide to understand how HCI can • Provide the resilience, scalability and performance to run all your applications without compromise. • Design the data center as a fluid resource that can immediately adapt to the evolving needs of the business. • Enable agility with scale-out architecture that eliminates the need to rip and replace for seamless growth and scale.
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Lenovo - India
Published By: Lookout     Published Date: Mar 28, 2018
The time has come for enterprise risk management to change. Mobile devices have become core to our personal and professional lives, yet most enterprises remain focused on traditional PC endpoints. Although many of the same elements of risk that affect PCs also apply to mobile endpoints, simply extending current PC security controls to your mobile feet is ineffective. Enterprise risk management needs to evolve to address mobile risks, and security professionals must architect mobile specifc security. To encourage this evolution, Lookout developed the Mobile Risk Matrix. Its purpose is to help security organizations understand the spectrum of risk on mobile devices and to provide data that demonstrates the prevalence of mobile risk.
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Lookout
Published By: Lookout     Published Date: Mar 28, 2018
Mobile devices have rapidly become ground zero for a wide spectrum of risk that includes malicious targeted attacks on devices and network connections, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. Read the four mobile security insights CISOs must know to prepare for a strategic conversation with the CEO and board about reducing mobile risks and the business value associated with fast remediation of mobile security incidents.
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Lookout
Published By: Carbonite     Published Date: Oct 10, 2018
Global data deduplication provides important benefits over traditional deduplication processes because it removes redundant data through entire enterprises, not just single devices. Global deduplication increases the data deduplication ratio—the size of the original data measured against the size of the data store after redundancies are removed.
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Carbonite
Published By: Trimble     Published Date: Aug 20, 2018
Are you avoiding the speed bumps that threaten to derail your estimates? The construction business is competitive. Your ability to produce complete and accurate estimates can mean the difference between winning projects—or losing them. If you do win the project, your estimate becomes even more critical. Even a single error has the potential to kill your profit margin. While construction always carries some risk, your estimating process doesn’t need to. In this free eBook, you’ll learn specific strategies to: • Minimize costly errors before they destroy your profit margin • Retain the knowledge of your top estimators, even if they leave • Produce accurate estimates quickly and efficiently Uncover the top three mistakes estimators make—and get the strategies you need to avoid them. Grab your FREE eBook now.
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Trimble
Published By: Cisco     Published Date: Sep 27, 2018
Asia Pacific is an exciting region where great strides are being made in digital transformation. It is home to significantly diverse economies and is remarkably leading the charge in developing connected cities of the future—smart cities. Many economies are seeing the benefits of these rapid developments, and as the Internet of Things (IoT) becomes commonplace in organizations and workers continue to work remotely and flexibly, more devices are becoming connected to the Internet.
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Cisco
Published By: Juniper Networks     Published Date: Oct 02, 2018
As the number and variety of threats mushroom, an Ovum survey has found that security teams have become physically unable to respond in an appropriate way to the ones that actually matter, with 42.3% of respondents in ASEAN countries saying they deal with more than 50 alerts each day. Shockingly, for 7% of organizations, that figure rises to between 100 and 1,000 threats a day. The Solution? Ovum believes that security decision-makers should invest in centralized management capabilities, enabling them to control the disparate security tools in their infrastructure, and address the challenge of prioritizing the volumes of daily alerts they receive. Download the Report to find out what else Ovum has discovered about security practices in ASEAN.
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Juniper Networks
Published By: Juniper Networks     Published Date: Oct 02, 2018
As the number and variety of threats mushroom, an Ovum survey has found that security teams have become physically unable to respond in an appropriate way to the ones that actually matter, with 50% of respondents in India saying they deal with more than 50 alerts each day. Shockingly, for 6% of organizations, that figure rises to between 100 and 1,000 threats a day. The Solution? Ovum believes that security decision-makers should invest in centralized management capabilities, enabling them to control the disparate security tools in their infrastructure, and address the challenge of prioritizing the volumes of daily alerts they receive. Download the Report to find out what else Ovum has discovered about security practices in India.
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Juniper Networks
Published By: Pure Storage     Published Date: Oct 09, 2018
Apache® Spark™ has become a vital technology for development teams looking to leverage an ultrafast in-memory data engine for big data analytics. Spark is a flexible open-source platform, letting developers write applications in Java, Scala, Python or R. With Spark, development teams can accelerate analytics applications by orders of magnitude
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Pure Storage
Published By: HotSchedules     Published Date: Sep 11, 2018
Turnover is a fact of life in the restaurant industry. Studies show that reducing turnover can have a major impact on your restaurant’s profitability but retaining your managers requires an understanding of the problem’s root causes. In some cases managers don’t leave for higher paying jobs, they leave because they’re unprepared for the job at hand. This ebook will dive into ways to equip your managers with the right tools to succeed to increase retention and reduce turnover of your top talent.
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HotSchedules
Published By: ServiceNow     Published Date: Sep 18, 2018
What is a performance based business? A performance-based business is an organization guided by data-driven decisions. It is proactive, self-aware, and highly competitive. Data isn’t siloed in a business analytics department. Instead, the right people have the right data at the right time and in the right context. The top 5 reasons to become a performance-based business: 1. Get better results. 2. Align your entire business. 3. Make data-driven decisions. 4. Manage change more effectively. 5. Spot trends faster. Discover how ServiceNow Performance Analytics could benefit your business by downloading this eBook.
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performance, business, data, servicenow
    
ServiceNow
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