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Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Carbonite     Published Date: Apr 11, 2018
There are five essential steps to protecting data and applications from the most common causes of data loss and downtime. IT pros who follow these steps can feel confident in their long-term organizational plan. Read this expert guide from Ben Maas, an independent consultant and system architect who has guided many companies through backup and disaster recovery (BDR) deployments.
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Carbonite
Published By: iShares by BlackRock     Published Date: Apr 19, 2018
We update our three 2018 investment themes against a backdrop of synchronized global growth, rising inflation and interest rates, higher equity market volatility and more economic uncertainty. By submitting this form you agree to share your contact information with BlackRock and to follow-up communication. Investing involves risk, including possible loss of principal. Prepared by BlackRock Investments, LLC. iSHARES and BLACKROCK are registered trademarks of BlackRock, Inc., or its subsidiaries. All other marks are the property of their respective owners. BlackRock, Inc. is not affiliated with The Economist. 483635
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ishares, institutional investors, global growth, trade wars
    
iShares by BlackRock
Published By: AppAssure Software     Published Date: Jun 29, 2010
Recover from any server outage in 15 minutes or less and use 80% less storage space for backups with Replay's built-in deduplication.
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appassure, sql, hyper-v, windows, vmware, replay, windows server, application server, disaster recovery
    
AppAssure Software
Published By: AppAssure Software     Published Date: Jul 14, 2010
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
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appassure, sql, hyper-v, windows, vmware, replay, windows server, application server, disaster recovery
    
AppAssure Software
Published By: Veeam Software     Published Date: Nov 28, 2012
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
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hyper v, servers, storage, cloud based infrastructure, storage solutions, data center, backup and recovery, disaster recovery
    
Veeam Software
Published By: SolarWinds MSP     Published Date: Jan 25, 2017
Download and read the e-book Choosing the Right Disaster Recovery Solution to find out what you need to consider when looking for a disaster recovery solution.
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solarwinds, msp, disaster recovery, backup
    
SolarWinds MSP
Published By: Cisco EMEA Tier 3 ABM     Published Date: Nov 13, 2017
The HX Data Platform uses a self-healing architecture that implements data replication for high availability, remediates hardware failures, and alerts your IT administrators so that problems can be resolved quickly and your business can continue to operate. Space-efficient, pointerbased snapshots facilitate backup operations, and native replication supports cross-site protection. Data-at-rest encryption protects data from security risks and threats. Integration with leading enterprise backup systems allows you to extend your preferred data protection tools to your hyperconverged environment.
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hyperflex, systems, data platform, storage efficiency, business, cisco
    
Cisco EMEA Tier 3 ABM
Published By: Veritas     Published Date: Sep 30, 2016
This paper summarizes the trends that have made modernizing backup and recovery an urgent priority, the key requirements for solution offerings, and the unique capabilities of Veritas NetBackup™ Appliances in delivering a simple, complete, and cost-effective solution.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
Read the 7 reasons why appliances can improve your NetBackup infrastructure.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
Learn how a typical organization could save over $120,000 in three years with Veritas NetBackup™ Appliances over traditional build-your-own (BYO) media servers. Veritas provides the industry’s only integrated and purpose-built backup and recovery appliances to address the financial challenges organizations face today.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
Learn how having one backup and recovery solution on a converged platform that can unify, manage and protect mixed workloads across the enterprise allows IT to reduce administration and infrastructure costs, even in the most complex environments.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
This paper provides a structured approach to assessing the advantages of the appliance model. It summarizes the trends that have made modernizing backup and recovery an urgent priority, the key requirements for solution offerings, and the unique capabilities of Veritas NetBackup™ Appliances in delivering a simple, complete, and cost-effective solution.
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Veritas
Published By: Veritas     Published Date: Oct 03, 2016
Dieses Whitepaper fasst zusammen, warum Backup- und Wiederherstellungslösungen dringend modernisiert werden müssen und beschreibt wichtige Anforderungen an mögliche Lösungen sowie den einzigartigen Funktionsumfang der Veritas NetBackup™-Appliances für eine einfache, vollständige und kostengünstige Lösung.
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Veritas
Published By: Veritas     Published Date: Oct 03, 2016
Finden Sie heraus, wie Sie mit einer Backup- und Wiederherstellungslösung auf einer konvergenten Plattform Ihre Arbeitslasten vereinen, verwalten und schützen können, um selbst in komplexesten Umgebungen Verwaltungs- und Infrastrukturkosten zu reduzieren.
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Veritas
Published By: Veritas     Published Date: Oct 03, 2016
Erfahren Sie, wie ein durchschnittliches Unternehmen mit Veritas NetBackup™-Appliances in drei Jahren im Vergleich zu „Build-Your-Own“-Medienservern über 100.000 € einsparen kann. Veritas bietet die branchenweit einzige integrierte, speziell entwickelte Backup- und Wiederherstellungsanwendung zur Bewältigung der finanziellen Herausforderungen von Unternehmen.
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Veritas
Published By: HPE Intel     Published Date: Mar 15, 2016
Enterprise Storage and Backup Transformation Workshop helps you to: • Bring key stakeholders together in a focused workshop • Create an agreed-upon list of next initiatives • Reduce the risk of new projects • Improve solution total cost of ownership • Quickly recognize tangible returns Download "Guide your data transformation: HPE Storage and Backup Transformation Workshop" to learn more.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
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HPE Intel
Published By: Dell EMC     Published Date: Sep 12, 2016
Your business has tiers of applications and data. The protection needs of those application and data across a spectrum—starting with basic low cost daily backup, and ranging up to zero data loss with zero downtime. Along the spectrum, compliance requirements must also be met.
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Dell EMC
Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
The Cloud, once a radical idea in IT, is now mainstream. Whether it’s email, backup or file sharing, most consumers probably use a cloud service or two. Similarly, most IT professionals are familiar with cloud service providers such as Amazon, Google and Microsoft Azure, and many companies have moved at least some of their information technology processes into the cloud. In fact, the cloud has become so popular it’s easy to assume that running IT applications on-premises is not cost competitive with a cloud based service. In this report Evaluator Group will test the validity of that assumption with a TCO (Total Cost of Ownership) model analyzing a hyperconverged appliance solution from HPE and a comparable cloud service from Amazon Web Services (AWS).
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infrastructure, cost competitive, cloud, hyper converged, amazon web services, total cost of ownership, tco
    
Hewlett Packard Enterprise
Published By: Frontier Communications     Published Date: Dec 22, 2016
When you choose Frontier as your partner, your bank or financial services firm can take advantage of this experience and our extensive portfolio of network and equipment solutions. We will work closely with your team to assess your current situation, determine future communications requirements, and select products and services that fit into your timeframe and budget. What’s more, Frontier backs everything up with local customer support.
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Frontier Communications
Published By: Commvault     Published Date: Jul 06, 2016
Snapshot-based data protection solutions were supposed to solve our backup challenges, weren’t they? Then why are your backups still broken? If your snapshots are manually managed or of the “build-it-yourself” variety, there may be several reasons that they aren’t working very well.
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commvault, storage snapshot based data protection, data protection, backup and recovery, intellisnap, array snapshot management, single point of failure
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
It’s no secret that today’s unprecedented data growth, data center consolidation and server virtualization are wreaking havoc with conventional approaches to backup and recovery. Here are five strategies for modern data protection that will not only help solve your current data management challenges but also ensure that you’re poised to meet future demands.
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commvault, data growth, datacenter consolidation, server virtualization, backup, recovery, data management, scalability
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle today’s 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve today’s enterprise.
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commvault, data protection, storage, backup, recovery, holistic data protection, singe pane of glass, common code base, analytics, reporting
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Forget about the complex task of building your own solution. Commvault offers a portfolio of integrated backup appliances that allow you to go from power-up to backup in less than an hour. Each appliance combines Commvault’s industry-leading software with pre-configured and optimized hardware, including an option that uses NetApp’s category-leading NetApp E-Series storage system. To further simplify ordering and deployment, the appliances include a licensing option aligned to the usable storage capacity (e.g., 36TB of NetApp E-Series storage includes 36TB of Commvault back-end terabyte licensing). Or you can purchase the hardware separately and use it with Commvault’s traditional front-end terabyte capacity licensing. Either way, Commvault serves as the single point of contact for software and hardware support issues, and the installation wizard allows you to be up and running quickly regardless of the option you choose.
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commvault, backup appliances, netapp e-series, backup, industry leading software, netapp, turnkey solution, converged
    
Commvault
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