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The How-to Guide to Omnichannel Support

White Paper Published By: Zendesk Ltd
Zendesk Ltd
Published:  Sep 11, 2018
Type:  White Paper
Length:  21 pages

Even if companies understand that an omnichannel approach performs better in terms of operational metrics and meeting customer expectations, there’s still the question of how to do it.

How should companies go about adopting an omnichannel support solution?



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