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THE DIGITALLY DEMANDING CONSUMER

White Paper Published By: KIBO
KIBO
Published:  Nov 10, 2016
Type:  White Paper
Length:  14 pages

Today’s consumers are more demanding than ever before, forcing retailers and branded manufacturers to merge online and offline shopping channels into a seamless whole.

Download this report to learn:

  • The characteristics of today’s consumers that retailers need to understand and respond to in order to be successful in today’s omnichannel world
  • The reasons behind consumers’ rising expectations and ebbing loyalty
  • The technology needed to deliver the seamless purchasing experience shoppers expect



Tags : 
customer experience, customer relationship, online shopping, ecommerce, crm solutions/software, customer experience/engagement, e-commerce solutions

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