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In Customer Service, Teamwork Matters More Than Ever

White Paper Published By: Jive Software
Jive Software
Published:  Mar 29, 2013
Type:  White Paper
Length:  3 pages

For sales-focused companies, the cost of poor customer service can be awfully high. Less-than-stellar customer experiences erode loyalty, drive up churn and reduce revenuesóby as much as 20%, according to a recent study of over 1,300 global executives. Learn six key ways to immediately improve productivity and performance.



Tags : 
social, collaboration, customer service, client service, productivity, performance, roi, social, social media, crm & customer care, sales

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