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How 'Complete Commerce' Improves Customer Interactions

White Paper Published By: Oracle
Oracle
Published:  Apr 13, 2012
Type:  White Paper
Length:  11 pages

Today's customers are more information-enabled and mobile than ever before. They may begin the buying process in a retail store and complete it from the comfort of their home, expecting their journey to be personalized, relevant and consistent across all touch points.

This white paper explains how 'Complete Commerce' helps you to:
  • Gain a comprehensive view of your customers
  • Connect every customer interaction across all channels and personalize the customer journey
  • Assist your customers at the point of need and deliver the right answers
  • Recognize, personalize and reward high-value customers



Tags : 
oracle, marketing, customer relations, customer satisfaction, e-commerce, crm solutions/software, customer experience/engagement, market research, e-commerce solutions

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