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Seamless customer conversations-Driving intelligent interactions in the contact center

White Paper Published By: Infor
Infor
Published:  Jan 06, 2011
Type:  White Paper
Length:  12 pages

In this white paper, learn how leading organizations empower the contact center to:

  • Build stronger relationships with existing customers
  • Capture higher revenue
  • Unify the touch points between the client and the company
  • Add customer intelligence into their existing systems
  • Accelerate returns, helping to drive profitable growth now and into the future



Tags : 
infor, customer interaction, contact center, customer loyalty, roi, interactive/pr agencies, interactive marketing, marketing software, web analytics, crm solutions/software, customer experience/engagement, business intelligence, e-commerce solutions, payment processing, shopping cart software, trust and security, data management/analytics

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